Library Services Consultant

OCLC; Home (PA); Remote; USD 60,000 - 80,000; Full time

Job summary

A technology company connecting libraries seeks a Library Services Consultant to lead sales strategy and execution for multiple library products in the mid-Atlantic region. Candidates should have a strong background in sales with 3-5 years of experience. This role includes achieving sales targets, developing positive relationships with members, and requires extensive travel. Excellent communication and interpersonal skills are crucial for success in this position.

Benefits

Tuition reimbursement

Paid parental leave

Fitness reimbursement

Qualifications

• 3-5 years of direct field sales experience.
• Ability to deliver tailored presentations.
• Extensive travel required (60-80% of the time).

Responsibilities

• Achieve and exceed sales targets within assigned territory.
• Develop and execute a territory plan.
• Communicate results and findings from sales calls.

Skills

Sales experience

Public speaking

Interpersonal skills

Communication skills

Negotiation skills

MS Office proficiency

Salesforce knowledge

Education

MLS or MBA

Job description

Overview

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You’ll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC?

OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions—performance, experience, and skills—along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

• Tuition reimbursement and Public Service Loan Forgiveness eligibility
• P aid parental leave and adoption assistance
• Fitness facility reimbursement benefit

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The Job Details

The Library Services Consultant is responsible for developing and leading sales strategy, planning, forecasting, and sales execution for OCLC products and services to assigned prospective and existing members. This includes individual institution accounts, assigned groups, and special libraries within an assigned geographic territory. The territory is Delaware, Maryland, DC, West Virginia, Virginia, North Carolina, South Carolina and the position will include responsibility for the federal market. Additionally, the Library Services Consultant will participate in team selling as needed to achieve success.

The primary focus is achieving, and surpassing sales goals established for each fiscal year by account and/or product. Responsible for the relationship with the member from initial contact through the development of the member for long-term mutual benefit to the member and OCLC. Responsible for field sales and will work in close coordination with other sales team members, product management, marketing, research and finance to achieve sales goals and grow the revenues for their assigned region.

Responsibilities

• Achieve, or exceed, agreed upon sales targets and outcomes within assigned territory.
• Develop and execute a territory plan to exceed organizational expectations.
• Present, promote and sell products/services using solid account/opportunity plan to create solution demand from existing and prospective members.
• Perform cost-benefit and needs analysis of existing/potential members to meet their needs.
• Establish, develop and maintain positive business and member relationships.
• Responsible for in-depth knowledge of the library landscape and applications of services, product line potential, and customers of the library or group (end-users).
• Communicate results and findings from sales calls, conferences, and meetings through established reporting mechanisms to contribute to market research and product development.
• Performs related and/or additional position responsibilities as required.

Qualifications

• Highly motivated and target driven with a proven track record in sales. Position requires at least 3-5 years direct field sales experience.
• Excellent public speaking, writing, interpersonal and relationship-building skills are a must.
• Excellent selling, communication and negotiation skills are a must.
• Ability to identify, create and deliver presentations tailored to the audience needs.
• Excellent working knowledge of MS Office and Salesforce.
• Ability to relate credibly to teaching faculty, library administrators, library collections staff, cataloging and systems staff.
• Due to the nature of this position extensive travel is required (i.e., 60 - 80% of the time).
• MLS or MBA with experience in the information industry or with library automation is a plus.