Library Research & Patron Support Specialist

New England Biolabs; Omaha (NE); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Tuition assistance

Pro-rated leave/holiday benefits

Job summary

Metropolitan Community College Fort Omaha Campus seeks a part-time Library Assistant to help students, faculty and staff access print and digital resources. You will guide users through catalogs, databases and e-resources, register library patrons and handle circulation, fines and interlibrary loans.

The role emphasizes strong customer service, organizational skills and the ability to work independently with diverse patrons. Tuition assistance and pro-rated leave/holiday benefits are included.

Qualifications

• Knowledge of library practices.
• Knowledge of audiovisual equipment.
• Knowledge of Microsoft Office and Windows software and skill in operating a personal computer.
• Skill in interpersonal communications.
• Skill in the use of English spelling and grammar.
• Knowledge of test administration.
• Ability to use active listening skills to answer questions and problem solve, and converse on the telephone and in person with employees, vendors and students.
• Ability to work with a diverse population of clients.
• Ability to write and maintain accurate records.
• Ability to pay close attention to detail.
• Ability to work well with minimal supervision in a team-oriented environment.
• Ability to maintain professionalism, patience and understanding in stressful situations.
• Ability to manage and prioritize multiple tasks.

Responsibilities

• Instructs patrons in using online library catalogs and databases to locate desired information.
• Answers reference questions and provides other assistance to patrons.
• Checks material in and out, explains circulation policies to customers.
• Registers customers for new library cards; renews cards.
• Accepts money for fines and fees, makes change, balances cash drawer, prepares deposit.
• Handles intra-campus, interlibrary loan and reserve requests.
• Assists in maintaining catalog and serials holdings list.
• Assists with copy cataloging and bibliographic verification.
• Assists with processing of materials for campus libraries.
• Prepares purchase requests for books, audio visual materials and supplies.
• Organizes and maintains periodical collection; claims missing issues.
• Operates and performs basic cleaning and maintenance of audiovisual equipment.
• Maintains various library records and statistics.
• Responsible for library operations in absence of Supervisor.
• Intermittent guidance of work-study students.
• Assists in maintaining the environment of the library.
• Assists with preparing and updating procedures manual.
• Promotes library service to faculty, staff and students by assisting with special events and membership on College committees.

Skills

Customer service

Interpersonal communication

Active listening

Time management

Multitasking

Professionalism

Bilingual English/Spanish

Education

Associate’s Degree

Tools

Microsoft Office

AV equipment

Job description

Metropolitan Community College Fort Omaha Campus seeks a part-time Library Assistant to help students, faculty and staff access print and digital resources. You will guide users through catalogs, databases and e-resources, register library patrons and handle circulation, fines and interlibrary loans.

The role emphasizes strong customer service, organizational skills and the ability to work independently with diverse patrons. Tuition assistance and pro-rated leave/holiday benefits are included.