Library Page I - North Branch - PT

Abilene Zoological Gardens; Texas; In loco; USD 25.000 - 38.000; Tempo pieno

Descrizione del lavoro

City of Abilene North Branch is seeking a library assistant to provide prompt customer service, shelve returned materials, and ensure items are in correct order. You will support the circulation team by checking materials in and out and directing patrons to staff with a friendly approach.

The role requires attention to detail, ability to work evenings/weekends, and a high school diploma or GED. Experience in customer service is preferred.

Competenze

• Six months of customer service experience is preferred.
• A high school diploma or GED is required.

Mansioni

• Shelves materials accurately and straightens the collection with attention to detail.
• Shelf-reads and helps create/display displays.
• Maintain attractive public areas and seating.
• Check in/out library materials at the circulation desk as needed.
• Direct patrons to appropriate staff with excellent service.

Conoscenze

Customer service

Attention to detail

Public interaction

Multitasking

Personal computer

Circulation system

Formazione

High school diploma or GED

Strumenti

Public catalog automation system

Descrizione del lavoro

General Description

Under the direct supervision of the Librarian II - Branch Manager - North Branch, this position provides prompt and friendly customer service to all library customers; shelves returned library materials; ensures that items are housed in the correct order, and assists the circulation team with checking circulation materials in and out.

General Description

Under the direct supervision of the Librarian II - Branch Manager - North Branch, this position provides prompt and friendly customer service to all library customers; shelves returned library materials; ensures that items are housed in the correct order, and assists the circulation team with checking circulation materials in and out.

SUPERVISION EXERCISED

This position exercises no supervision.

Important And Essential Duties

• Shelves materials accurately and straightens the collection while also having a strong attention to detail.
• Shelf-reads the collection while helping to create and maintain displays.
• Straightens and maintains attractiveness in the public area for tables and seating.
• Checks in and out library materials at the circulation desk as needed.
• Directs patrons needing assistance to appropriate staff in a friendly, helpful manner using excellent customer service skills.
• Follows routine procedures without direct supervision and reports problems to supervisor.

Other Job Related Duties

Perform other job related duties and responsibilities as assigned.

Knowledge Of

KNOWLEDGE, SKILLS, AND ABILITIES

• Purposes and use of libraries.
• Library services and locations within the library.

Skill To

• Use a personal computer.
• Operate circulation and public catalog automation system.
• Interact tactfully and courteously with the public in a friendly and efficient manner.
• Effectively organise and multi-task.

Ability To

• Complete work duties independently, without direct supervision.
• Quickly learn and perform routine library functions and procedures accurately.
• Operate circulation and public catalog automation system.
• Communicate effectively orally with the general public, supervisors and co-workers.
• Arrange circulation materials in numerical and alphabetical order.
• Follow instructions and learn to use the computerized circulation system.
• Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
• Follow and embrace the City of Abilene Core Values - Respect, Integrity, Service Above Self, and Excellence in All We Do.
• Perform as a team member in a manner that accomplishes the Division's mission and treats team members with dignity, courtesy, and respect.

Experience And Training Guidelines

Experience

Six months of experience in a customer service position is preferred.

Education/Training

A high school diploma or GED is required.

License Or Certificate

None required.

Special Requirements

Essential duties require the following physical skills and work environment: With or without accommodation, ability to move a loaded cart weighing up to 150 pounds. Must be able to work evenings and weekends and maintain regular, reliable attendance. With or without accommodation, the "X" indicates the overall strength demand of the position during a typical workday:

• ___ Sedentary - lifting of no more than 10 pounds
• ___ Light - lifting no more than 20 pounds; carrying up to 10 pounds
• _X_ Medium - lifting no more than 50 pounds; carrying up to 25 pounds
• ___ Heavy - lifting no more than 100 pounds; carrying up to 50 pounds
• ___ Very Heavy - team lifting over 100 pounds; carrying more than 50 pounds

Physical Demand Codes:

The following describes whether or not the position is expected to exert the physical demands listed during a typical workday as well as the overall frequency of the task:

Codes For How Often

• N = No
• E = Extensive (100 - 70% of the time)
• M = Moderate (60 - 30% of the time)
• I = Infrequent (20 - 10% of the time)
• A = Almost Never (<10% of the time)

Code / Task

• _E_ Standing
• _I_ Sitting
• _E_ Walking
• _E_ Lifting
• _M Carrying
• _E_ Pushing/Pulling
• _M Overhead Work
• _I_ Fine Dexterity
• _E Kneeling
• _E_ Crouching
• _M_ Crawling
• _E Bending
• _E Twisting
• _I_ Climbing
• _I_ Balancing
• _E Vision
• _M_ Hearing
• _M_ Talking
• ___ Other: ________________________