Library Page - Castle Hill Library

New York Public Library; New York (NY); On-site; USD 19,000 - 28,000; Part time

Job summary

New York Public Library is seeking a part-time Library Page at Castle Hill Library. The role offers educational opportunities for students while helping the public access books, media, and information.

You will be an ambassador for the library with a friendly demeanor and strong work ethic. The position requires 10 hours per week, evenings and Saturdays, and placement at Parchester Library during Castle Hill renovation.

Qualifications

• Candidates must be currently enrolled in an accredited educational program.
• Must be able to obtain employment certificate for minors under 18 per NYS law.
• Excellent written and verbal communication skills.
• Friendly demeanor and strong work ethic.

Responsibilities

• Provide exceptional customer service.
• Shelve and arrange materials alphabetically and numerically.
• Assist patrons with basic computer and AV equipment usage.
• Help set up public spaces for events and programs.
• Perform other related tasks as needed.

Skills

Alphanumeric sorting

Customer service

Communication skills

Teamwork

Organization

Basic computer skills

Education

Page Positions eligibility (student in degree program)

Minor employment certificate (NYS)

Job description

Library Page - Castle Hill Library

Department: Branch Libraries

Employment Type: Part Time

Location: Castle Hill Library

Reporting To: Steven Delacruz

Compensation: $17.00 / hour

Description

Library Page positions are educational opportunities for candidates who are currently enrolled as students in an accredited educational program.

Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.

The library page position is scheduled for 10 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change. Candidate will be placed at Parchester Library while Castle Hill is under renovation. You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.

Key Responsibilities

Under the direction of a Page supervisor, the Library Page:

• Projects a positive and courteous attitude to the public by providing exceptional customer service
• Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
• Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
• Assists patrons with basic computer, internet and audio/visual equipment usage
• Locates and prepares library materials requested by patrons
• Assists staff with checking materials for damage and removing them from the shelves
• Helps set up public spaces for events and programs
• Performs other related tasks as needed

Skills Knowledge & Expertise

Required Education and Certifications

• Page Positions are reserved for candidates who are currently enrolled as students in a degree program/accredited school. (High School, GED Program, Associate's Degree, Bachelor's Degree, Master's Degree, etc)
• Proper employment certificate for minors under 18 as required by NYS law

Required Skills

• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Application

Required Experience

• Ability to troubleshoot basic computer and printer issues preferred
• Experience with eReaders and library technologies preferred
• Ability to speak foreign languages preferred

More

Core Values

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Physical Duties

• Moderate lifting required (up to 25 lbs)
• Pushing book trucks

Work Environment

• Public service library

Candidate will be placed at Parchester Library while Castle Hill is under renovation.

Physical Duties

• Moderate lifting required (up to 25 lbs)
• Pushing book trucks

Pre-Placement Physical Required?

No

Schedule

10 hours a week to be scheduled during regular branch hours