Library Outreach & Reference Specialist

CornerStone Staffing; Dallas (TX); On-site; USD 22,730 - 32,373; Part time

Job summary

A public service organization in Dallas is seeking a Library Public Service Specialist to assist with customer inquiries, engage in community outreach, and manage library collections. The ideal candidate holds a Bachelor's Degree and has at least 3 years of experience in customer service or at a library. Responsibilities include providing support at reference desks, maintaining library inventory, and assisting patrons with technology. This role emphasizes strong interpersonal and customer service skills.

Qualifications

• Minimum of 3 years in customer service or working in a library environment.
• Passion for public engagement and technology use.

Responsibilities

• Provide assistance at library reference desks and respond to inquiries.
• Conduct community outreach and engage with patrons.
• Maintain and organize library collections.
• Assist patrons with the use of public computers.

Skills

Strong customer service skills

Communication skills

Familiarity with library research methods

Comfort with public engagement

Proficiency in troubleshooting computer systems

Interpersonal skills

Education

Bachelor’s Degree

Job description

A public service organization in Dallas is seeking a Library Public Service Specialist to assist with customer inquiries, engage in community outreach, and manage library collections. The ideal candidate holds a Bachelor's Degree and has at least 3 years of experience in customer service or at a library. Responsibilities include providing support at reference desks, maintaining library inventory, and assisting patrons with technology. This role emphasizes strong interpersonal and customer service skills.