Library Operations Lead: Circulation & Services

Austin Community College; Austin (TX); On-site; USD 49,000 - 55,000; Full time

Job summary

Austin Community College's Library Services seeks a dedicated Assistant, Senior Library to coordinate circulation desk operations, assist patrons, and supervise circulation staff across ACC locations.

You will manage fines, invoices, inventory, and training, ensuring confidentiality and high-quality customer service in a dynamic, tech-enabled environment. Requires Associate degree and flexibility for campus locations and hours.

Qualifications

• Associate degree required; more experience may substitute.
• Strong customer service and communication skills are essential.
• Experience with library systems and confidentiality policies.
• Ability to work across multiple campus locations and shifts.

Responsibilities

• Assists patrons with directional questions, equipment use, and updating patron information.
• Oversees delivery of periodical, reserve, and special collections, plus circulation projects.
• Reconciles fines, creates invoices, and submits deposits to the cashier.
• Opens and/or closes the library and supervises staff assignments.
• Troubleshoots equipment and supports library safety and security.

Skills

Customer service

Time management

Communication skills

Organizational skills

Training staff

Problem solving

Attention to detail

Team coordination

Education

Associate degree

Tools

Barcode scanners

Library systems

VDI Workstations

Job description

Austin Community College's Library Services seeks a dedicated Assistant, Senior Library to coordinate circulation desk operations, assist patrons, and supervise circulation staff across ACC locations.

You will manage fines, invoices, inventory, and training, ensuring confidentiality and high-quality customer service in a dynamic, tech-enabled environment. Requires Associate degree and flexibility for campus locations and hours.