Library Manager - Jerome Park Library

New York Public Library; New York (NY); On-site; USD 66,000 - 90,000; Full time

Job summary

The New York Public Library seeks a Library Manager for Jerome Park Library who will provide leadership to a team of public service professionals. The role focuses on day-to-day operations, staff development, and strong community engagement in a Bronx neighborhood branch.

Reporting to the Associate Director, you will drive programs, partnerships, and exceptional customer service while managing the branch budget and resources.

Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• Substantial public library experience with administrative, supervisory, and leadership roles.
• Excellent interpersonal, oral, and written communication skills including the ability to be an enthusiastic ambassador for the Library.
• Experience supervising, training, and mentoring staff.
• Ability to exercise sound judgment, identify problems, and implement solutions.

Responsibilities

• Manages day-to-day branch operations including information, circulation, outreach and programming services.
• Hires and develops staff in accordance with Library policies.
• Oversees branch appearance, furniture, supplies, and budget.
• Develops strategies to enhance on-site user experience using statistics and local needs.
• Builds partnerships with local businesses and community leaders to strengthen community ties.
• Collaborates with Programming units to offer innovative programs for the community.
• Maintains and updates the Library’s collection profile and communicates needs to Collection Development.
• Prioritizes exceptional customer service and resolves patron issues.
• Collaborates with Network Manager to maintain reliable services and technology.
• Stays current in library trends through professional development.

Skills

Public library leadership

Staff supervision

Customer service

Communication skills

Problem solving

Teamwork

Diversity inclusion

Policy enforcement

Technology literacy

Education

Bachelor's degree

Tools

MS Word

Excel

PowerPoint

Google apps

e-reader devices

Job description

Library Manager - Jerome Park Library

Application Deadline: 16 October 2026

Department: Branch Libraries

Employment Type: Full Time

Location: Jerome Park Library

Reporting To: Angelina Alicea

Compensation: $77,682 / year

Description

Overview

The mission of the New York Public Library is to inspire lifelong learning, advance knowledge, and strengthen our communities. To deliver on this promise, we provide free access to physical and electronic resources in neighborhoods throughout the Bronx, Manhattan, and Staten Island.

The New York Public Library is seeking a bright, dynamic, and enthusiastic manager to provide leadership and direction to a team of public service professionals in the Jerome Park Library.

The Jerome Park branch of The New York Public Library is located on Eames Place, one block from the intersection of University Avenue and Kingsbridge Road in the Bronx. Fully accessible to people who use wheelchairs, the one-story facility opened on April 22 1969, replacing a nearby storefront branch that began operation in 1957. The branch reopened its doors on May 3, 2007 after being closed for full renovations that provided more public space, three public restrooms, and the addition of a community room. With over 42,000 patron visits per year, the Library offers a comprehensive service to all those who live, work and study in the changing Kingsbridge Heights neighborhood by offering patrons access to a wide range of books, information and knowledge.

The Library Manager must have a passion for creating an environment of teamwork that embraces change and excellent customer service. They must possess effective management skills and experience, and be knowledgeable about the administrative and programmatic operations of public libraries in an urban setting.

Key Responsibilities

Under the general direction of the Associate Director:

• Manages the day to day operations of the branch including information, circulation, outreach, and programming services
• Serves as the hiring manager for the site and is responsible for the ongoing development, evaluation, training, and discipline of staff in accordance with Library policies
• Has overall responsibility for branch appearance and layout, the procurement of furniture and supplies, and the branch’s operational budget
• Develops and implements strategies to enhance the onsite user experience, including using statistics and metrics to tailor services to meet local community needs and drive circulation and attendance
• Builds partnerships with local businesses, community organizations, elected officials and community leaders to further strengthen the branch’s relationship with their diverse community
• Partners with Programming units to develop and facilitate innovative programs for the community’s diverse patron base
• Maintains and updates the Library’s collection profile, including merchandising the material and communicating collection needs to the Collection Development team
• Focuses overall effort on providing exceptional customer service, including rallying the Branch Library team around this goal and resolving patron complaints as needed
• Collaborates with Library Network Manager and other departments to improve the quality and variety of branch library services, ensure that the site is well-maintained and that technology is operational
• Stays current in public library matters through professional development, involvement in professional organizations, interlibrary organizations, and attending professional meetings, conferences or workshops
• Performs related duties as required

Required Education, Experience & Skills

Required Education & Experience

• Bachelor's degree; or an equivalent combination of education and experience

Required Skills

• Substantial public library experience working in a variety of roles displaying administrative, supervisory, and leadership skills appropriate to the position
• Successfully demonstrated commitment to providing consistent, high-quality public services
• Excellent interpersonal, oral, and written communication skills including the ability to serve as an enthusiastic ambassador for the Library
• Successfully demonstrated experience supervising, training, and mentoring staff
• Demonstrated ability to exercise sound judgment, identify and assess problems, and decisively implement appropriate solutions or recommendations
• Ability to work well independently and collaboratively across the Library to get things accomplished
• Creativity, flexibility, and initiative in accommodating community and staff needs
• Commitment to diversity and inclusion
• Experience implementing or enforcing library policies and procedures
• Knowledge and understanding of emerging library technologies, service and programming trends for people of all ages in urban public libraries
• Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices

Managerial/Supervisory Responsibilities:

• Hires and manages all staff in building
• Oversees branch programmatic and supplies budget
• Monitors personnel budge

Preferred Qualifications

• ALA accredited Master’s degree in Library and Information Studies preferred
• Experience creating, conducting and/or participating in community training, programming and outreach preferred
• Spanish fluency preferred

More...

Core Values

All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment

• Public service library

Physical Duties

• Light lifting/moving required
• Remain in stationary positions for periods of time
• Daily use of a computer

Physical Required?

No

Union/Non Union

Local 1930

Schedule

• 35 hours per week to be scheduled during regular branch hours

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed. At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).