Library Manager

Txla; Dallas (TX); On-site; USD 75,000 - 105,000; Full time

Job summary

Dallas Public Library is seeking a Branch Manager to oversee operations at a Dallas branch, manage staff, and ensure high-quality library services to the community.

The role focuses on leadership, program delivery, and collaboration with other library functions to meet community needs. A MLS and several years of supervisory experience are required.

Qualifications

• Master's in Library Science from an ALA accredited institution.
• Five (5) years of experience in library services or frontline customer service including three (3) years of supervisory capacity.
• Equivalency options include combinations of supervisory and frontline library service experience.

Responsibilities

• Provide leadership to achieve library system goals and maintain professional community relations.
• Direct and organize branch services and supervise daily operations.
• Address patron concerns promptly and courteously.
• Coordinate programs with other library functions and locations.
• Develop collections and design readers advisory and programming for the community.
• Schedule service desks to ensure adequate public coverage.
• Prepare activity reports and performance assessments.
• Coordinate facilities maintenance and ensure staff safety.

Skills

Leadership

Staff supervision

Customer service

Training staff

Community engagement

Education

Master's in Library Science

Job description

Join the Dallas Public Library team as a Branch Manager!

We are looking for professionals to oversee operations at a branch library in the City of Dallas. There are several openings for people with experience leading teams, connecting with communities and providing excellent customer service.

Library Managers manage, oversee and provide direction for operations, staffing, and program delivery. The primary role is to provide oversight, supervision and direction to staff ensuring professional delivery of library services to its patrons.

Essential Functions

1. Provides leadership in effectuating staff contributions towards Library system goals, as well as by developing and maintaining a positive, helpful and professional approach to the overall community and individual library customers.
2. Manages, directs, and organizes division services and staff and supervises daily division operation.
3. Responds to and resolves patron complaints and concerns in a timely and courteous manner; directs customers to the general location of library materials and resources.
4. Coordinates activities and programs with other library functions/locations such as adult learning initiatives, meeting rooms, computer classes, acquisition of library materials, marketing, and communications, etc.
5. Develops, designs, selects, and evaluates materials collection for readers advisory and to devise appropriate library programming to better serve the community.
6. Develops and coordinates service desk schedule and work schedule to provide adequate coverage to meet the needs of the public.
7. Composes reports of location activities and operational statistics, etc.
8. Trains staff and submits assessments of performance.
9. Liaises with building maintenance to ensure repair and maintenance of facilities.
10. Manages safety and security of the division for customers and staff.
11. Uses computer programs to create and review statistical reports on circulation data, analyze information, develop conclusions, and determine methods to improve services.
12. Keeps abreast of system-wide developments through briefings, meetings and workshops to maintain increased direction and opportunities for professional growth in the field.
13. Contributes to the efficiency and effectiveness of the library's service to its customers by offering suggestions and directing or participating as an active member of a team.

Education

Master's in Library Science from an ALA accredited institution.

Experience

Five (5) years of experience in library services or frontline customer service including three (3) years of experience in supervisory capacity.

Equivalency

A combination of three (3) years of experience in supervisory capacity or coordinating of system-wide library initiatives and three (3) years in frontline customer service in a library or a related field may fulfill the experience requirement.

A combination of a Bachelor's degree, seven (7) years of experience in library services, frontline customer services, supervision, or system-wide library initiatives may fulfill the education and experience requirement.