Library Experience Assistant Manager | Suffolk Public Library

DCLA; Suffolk, Northern (VA, KY); Hybrid; USD 60,000 - 74,000; Full time

Job summary

Suffolk Public Library is seeking a Library Experience Assistant Manager to lead a division, supervise staff and volunteers, and drive library services aligned with strategic goals. This role oversees budgeting, policy development, collections, and community programs while maintaining high public service standards.

The Senior Librarian position reports to the Library Experience Manager and requires a Master’s in Library Science or Virginia Librarian Certification, with 3–5 years of professional

Qualifications

• Master's degree in an ALA-accredited library program or Librarian's Certificate.
• 3–5 years of professional public library experience; 1–2 years in admin/supervisory roles.

Responsibilities

• Supervises, directs and evaluates assigned staff and volunteers; handles performance and discipline.
• Coordinates work activities; prioritizes, assigns and monitors progress; provides technical guidance.
• Coordinates collection development; selects materials for purchase and processes them for the collection.
• Ensures compliance with policies, procedures, rules, and standards.
• Prepares reports, correspondence and procurement documents; assists with budgeting.
• Reviews software to improve day-to-day operations; troubleshoots hardware/software across locations.
• Participates in hiring full-time and part-time staff; conducts staff training.
• Assists patrons with information and instruction on catalogs, databases, and policy questions.
• Mentors staff and supports professional development; oversees programs and services.
• Serves as library manager in absence and handles other related duties.

Skills

Staff supervision

Budget management

Program development

Research & data analysis

Education

Master's in Library Science

Virginia Librarian Certificate

Tools

Library catalog systems

Databases

Microsoft Office

Job description

Library Experience Assistant Manager | Suffolk Public Library

POSITION: Senior Librarian (Library Experience Assistant Manager)
LOCATION: Suffolk Public Library (Suffolk VA)
SALARY: $60,125 - $74,300

PRIMARY RESPONSIBILITIES:

Under limited supervision, serves as the manager of a specific division or area and is responsible for planning, leading, managing, and evaluating library operations and staff. Ensures that all services are in alignment with the library's strategic goals and are implemented effectively. Responsible for supervising, training, and evaluating subordinate staff, establishing standards for services and collections, monitoring the budget, researching and formulating long range goals, developing policies, and planning and evaluating programs, services, and goals. Reports to the Library Experience Manager.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Essential Job Functions:

• Supervises, directs and evaluates assigned staff of employees and volunteer workers; processes employee concerns and problems; directs work; counsels, disciplines and completes employee performance appraisals.
• Coordinates work activities; organizes, prioritizes and assigns work; monitors status of work in progress and inspects completed work; consults with assigned staff; assists with complex problem situations and provides technical expertise.
• Coordinates library selection process; assists with collection development; selects materials for purchase; receives and processes materials for inclusion in the library collection; repairs or discards damaged/obsolete materials.
• Assists in ensuring compliance with all applicable policies, procedures, rules, regulations and standards.
• Prepares or completes various forms, reports, correspondence, receipts, requests for materials, supply orders, patron records, statistical data, in-house manuals, patron guides or other documents.
• Reviews and recommends software programs to improve the efficiency of the day-to-day operations.
• Troubleshoots hardware and software at all library locations.
• Participates in hiring process for full-time and part-time library staff.
• Examines statistical data to make workflow improvements or schedule changes.
• Supervises, evaluates and trains staff through ongoing feedback and annual performance evaluations.
• Assists patrons in all aspects of public service, including locating information from print and non-print sources, teaching patrons how to use library catalog, databases, and assisting patrons with concerns about library policy.
• Supervises and evaluates operations of area of responsibility, programs, and services by making site visits and meeting with staff.
• Supervises subordinate personnel, including training, scheduling, assigning and evaluating work.
• Develops programs and services that meet the needs of the public and are aligned with best practices set forth by ALA and state educational standards and works with granting agencies to obtain funding for projects.
• Assists with the development, monitoring, and implementation of the relevant budget.
• Coordinates programs and services by working with agencies and organizations outside the library to develop programs of mutual interest, working with City departments, and ensuring that services are reaching the community.
• Acts as a mentor to staff by assisting with their professional development and morale, and providing assistance as needed.
• Provides classes, events, and programs to the community and staff.
• Serves as Library Manager in their absence.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS:

Master's Degree in an ALA accredited program in Library Science or possession of Librarian's Professional Certificate from the Commonwealth of Virginia State Library Board, and 3 to 5 years of professional level public library experience in a library setting, including 1 to 2 years of administrative/supervisory responsibilities; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Requires a valid driver’s license.

Mailing Address:
DC Library Association
2 Massachusetts Ave. NE
Unit #: 1653
Washington, DC 20013