Library Clerk

City of Yorba Linda; Yorba Linda (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

City of Yorba Linda invites applications for a Library Clerk to perform a variety of library-specific clerical tasks under supervision. The role requires handling circulation, patron registrations, money transactions, and assisting patrons with self-service tools.

Candidates should have a high school diploma or GED and bring strong customer service skills, basic typing, and clerical abilities. This is an on-site position with equal opportunity employment.

Qualifications

• Graduation from high school or GED, or an equivalent combination of experience and training.
• Experience delivering quality customer service is highly desirable.
• Be a United States citizen or U.S. national (passport services context).
• Be at least 18 years old.

Responsibilities

• Operates the Integrated Library System terminals to locate, check in/out library materials and register patrons.
• Answers customers by providing routine information and referrals to resources.
• Handles money for fines, reserves, or other purposes.
• Issues and renews library cards; processes and repairs/discards materials.
• Assists users with self-service technology.
• Files, alphabetizes, searches for bibliographic information; shelves returned materials.
• Performs other related clerical duties as needed.

Skills

Customer service

Typing

Clerical tasks

Arithmetic

Alphabetizing

Phone etiquette

Multi-tasking

Self-service tech assistance

Confidentiality

Education

High school diploma or GED

Tools

Integrated Library System

Job description

JOIN THE CITY OF YORBA LINDA AS A LIBRARY CLERK!

Under direct supervision, performs a diverse set of library-specific clerical duties to maintain organized collections and deliver quality service to patrons.

1. Operates the Integrated Library System computer terminals to locate, check in and check out library materials; performs patron registration and other basic functions; maintains confidentiality of borrower records.
2. Answers customers by providing routine information, answering general informational questions, and referring customers to appropriate resources and library services.
3. Handles money for fines, reserves, or other purposes.
4. Issues and renews library cards; processes, repairs, or discards books and other library materials.
5. Assists users with self-service technology.
6. Files; alphabetizes; searches for bibliographic information
7. Shelves returned materials and performs other clerical duties as needed.
8. Other related duties as assigned.

1. Knowledge of routine library specific clerical tasks and simple arithmetical functions.
2. Ability to operate machines and computers and perform basic office procedures.
3. Ability to alphabetize and perform other clerical tasks.
4. Meet the public with tact and courtesy and work harmoniously with other staff.
5. Handle telephone calls in a personable manner.
6. Ability to type accurately and at a reasonable rate of speed.
7. Ability to handle multiple tasks simultaneously.
8. Ability to provide excellent customer service.

Minimum Qualifications

Graduation from high school or GED, or an equivalent combination of experience and training. Experience delivering quality customer service is highly desirable.

In addition, a Library Clerk assigned to passport services must meet the following qualifications:

• Be a United States citizen or U.S. national
• Be at least 18 years old
• Be able to pass the Department of State Passport Acceptance Agent Training for New Agents. Completion of exam is required if hired.

Physical Requirements

This position requires physical ability to perform a wide range of motions which may include routine and repetitive bending, stooping, kneeling, reaching, pushing, moving, lifting, and carrying library materials and other objects up to 20 pounds; and pushing and pulling book carts with a force of up to 20 pounds.

Vision requirements include ability to read books, magazines, and other printed materials; computer screens, signage, etc. Hearing and speaking requirements include ability to communicate effectively and in a timely manner over the telephone, person to person with the public and co-workers and to groups.

Background Check/Physical Exam

Individuals selected for employment will be required to take and pass a background check (fingerprinting) for all positions and medical exam for full time and permanent part time positions. The background check and medical examination are at City expense; and conducted by a law enforcement agency and physician designated by the City. Candidates who are currently working are urged not to resign until they have successfully passed the background check, physical examination and received a final offers letter.

Equal Opportunity Employer

The City of Yorba Linda does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment. Any qualified individual with a disability must provide reasonable notice to the Human Resources Department prior to the final date of an examination.

In compliance with the Immigration Reform and Control Act of 1986, all new employees hired by the City must verify identity and entitlement to work in the United States by providing required documentation.

Disaster Service Worker

In accordance with Government Code Section 3100, City of Yorba Linda Employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.