Library Circulation & Tech Services Specialist

Naval District Washington (NDW) (NAF); Indian Head (MD); On-site; USD 28,000 - 33,000; Full time

Job summary

Naval District Washington (NDW) (NAF) seeks a Library Assistant to support daily library tasks including issuing cards, checking out materials, handling returns, and collecting late charges. The role covers supervision of circulation and technical services with a focus on accurate record-keeping and customer service.

The position is permanent and full-time in Indian Head, MD, with benefits and a 35+ hour work week. Security clearances and compliance with E-Verify are required.

Qualifications

• Knowledge of MWR policies, rules, and regulations involving the work area.
• Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.
• Knowledge of cash handling procedures.
• Knowledge of computer operating systems.
• Customer service skills.

Responsibilities

• Monitors circulation and technical service operations and resolves problems.
• Trains new staff in circulation and technical services procedures.
• Evaluates policies and procedures and recommends improvements.
• Monitors expenditures and finances; posts and revises financial records.
• Provides reference services using online databases and CD-ROM resources.
• Develops library marketing materials and programs.
• Represents the library at public relations meetings; conducts tours and orientations.
• Uses word processing to prepare letters and memos; handles email and attachments.
• Independently carries out assignments and resolves problems in a timely manner.

Skills

Customer service

Cash handling

Arithmetic

Computer literacy

MWR policies knowledge

Job description

Naval District Washington (NDW) (NAF) seeks a Library Assistant to support daily library tasks including issuing cards, checking out materials, handling returns, and collecting late charges. The role covers supervision of circulation and technical services with a focus on accurate record-keeping and customer service.

The position is permanent and full-time in Indian Head, MD, with benefits and a 35+ hour work week. Security clearances and compliance with E-Verify are required.