Library Branch Supervisor & Public Programs Lead

Shreve Lib; Shreveport (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly wage $18.50

Job summary

Shreve Memorial Library is seeking a dedicated library assistant to support information services and public programs. The role includes reference duties, youth services, and circulation tasks, with opportunities to lead at night and weekend shifts.

The incumbent will assist patrons with databases, digital resources, and library technology, while helping plan programs and outreach activities for diverse community groups. A strong customer service background is essential.

Qualifications

• High school diploma or equivalent required.
• 60 semester hours or two years of paid customer service experience involving frequent public contact.
• Experience planning and/or presenting programs for audiences is preferred.

Responsibilities

• Lead Night and Saturday operations as working supervisor, support Branch Manager.
• Train and supervise staff; communicate policies and procedures.
• Provide reference, readers’ advisory, youth services, circulation and outreach support to patrons; assist with databases and digital resources.
• Plan and participate in community outreach and programming; promote library services.

Skills

Public service

Customer service

Technology literacy

Program planning

Interpersonal skills

Education

High school diploma or equivalent

60 semester hours or two years customer service

Tools

Integrated Library Systems

Library databases

Job description

Shreve Memorial Library is seeking a dedicated library assistant to support information services and public programs. The role includes reference duties, youth services, and circulation tasks, with opportunities to lead at night and weekend shifts.

The incumbent will assist patrons with databases, digital resources, and library technology, while helping plan programs and outreach activities for diverse community groups. A strong customer service background is essential.