Library Associate - Adult Services (Part Time)

City of Englewood; Englewood (CO); On-site; USD 30,000 - 45,000; Part time

Job summary

The City of Englewood is seeking a Part-Time Library Associate – Adult Services to deliver excellent customer service, help patrons locate resources, answer reference questions, and provide detailed technology assistance.

Schedule includes 20–28 hours weekly, with Friday 9–5, Saturday 9–5, and Sunday 11–5. The role supports program development, community engagement, and operational tasks under the Adult Services Supervisor.

Qualifications

• Bachelor’s degree in any field required.
• Equivalent combination of education, training and relevant job experience may be substituted.
• 2 years of customer service experience required; library and/or bookstore experience preferred.

Responsibilities

• Provide excellent customer service and assist patrons with locating resources.
• Assist patrons with research and reference inquiries.
• Provide readers’ advisory services for books, audiobooks, and digital content.
• Support access to digital resources and maintain resource guides.
• Participate in opening/closing and maintain library appearance and safety.
• May work with volunteers and participate in outreach opportunities.

Skills

Customer service

Communication

Teamwork

Spanish language

Education

Bachelor’s degree in any field

Tools

Library systems

Public computers

Job description

SUMMARY

The Part-Time Library Associate – Adult Services provides excellent customer service by assisting library patrons with locating library resources, answering reference questions, referrals to community resources, and providing detailed technology assistance. Plans, develops, and delivers adult programs and classes.

This is a part-time role with hours ranging from 20-28 hours a week. The anticipated schedule is as follows:

• Friday: 9-5 pm
• Saturday: 9-5 pm
• Sunday: 11-5 pm

REPORTING RELATIONSHIPS

Reports to: Adult Services Supervisor

Direct Reports: None

ESSENTIAL DUTIES & RESPONSIBILITIES

CUSTOMER SERVICE & TECHNOLOGY (50%)

• Uses high-level customer service skills to determine and respond to patron needs. Creates a positive inviting atmosphere for all patrons.
• Daily assist patrons with research, reference inquiries, and locating library materials.
• Provide Daily provide readers’ advisory services by recommending books, audiobooks, and digital content tailored to patrons’ interests.
• Supports patron access to and awareness of digital resources.
• Assist with the development and maintenance of library resource guides, booklists, and displays to enhance patron engagement
• Helps monitor and troubleshoot technology provided for patrons, including public computers and Tech lab equipment.

PROGRAM DEVELOPMENT & COMMUNITY ENGAGEMENT: (25%)

• Assists with planning, promoting, implementing and evaluating adult programs and classes.
• Assists with maintaining outreach partnerships throughout the community and updating current information on community resources.
• Supports delivery of materials to patrons at outreach locations on a regular basis.
• Maintains up-to-date information on community resources.
• May represent the library at school, community group, business or government meetings or events.

OPERATIONAL SUPPORT (20%)

• Supports projects managed by the Adult Services Supervisor and the Adult Services Librarian.
• Participates in the responsibility for the general appearance and safety of the Library as a whole. Assists in opening and closing procedures.
• Keeps current on Library policies and procedures. Monitors adherence to policies and procedures and/or communicates policies to patrons as necessary.
• Stays current on new trends and technologies in library service. Stays aware of library services and programs as well as current activities of the department and City.
• Collect, tabulate, maintain data and prepare standardized reports.
• Assists with evaluating and maintaining the existing collection through recommendations and weeding of materials in accordance with established guidelines.
• May participate in City committees and taskforces.
• May work directly with volunteers.
• May participate in City committees and taskforces.
• May work directly with volunteers.
• May participate in City committees and taskforces.

Other Duties & Responsibilities 5%

• Assist in coverage of other service points in the library besides the Reference desk.
• Perform other duties as assigned.

EDUCATION

• Bachelor’s degree in any field required

An equivalent combination of education, training and relevant job experience may be substituted.

RELATED WORK EXPERIENCE

• 2 years of customer service experience required; library and/or bookstore experience preferred.

LICENSES, REGISTRATIONS, or CERTIFICATIONS

• Certifications and/or Licensures: None
• Required Driver’s License:Yes

KNOWLEDGE, SKILLS & ABILITIES

Working Knowledge

• Use of general office technology and familiarity with basic library systems
• Trends in library services, information technology, and publishing

Skills & Abilities

• Communicate with patrons in a professional, friendly and age-appropriate manner
• Ability to deal with stressful situations with tact and diplomacy
• Consistently and accurately follow detailed procedures
• Work productively in a team environment
• Fluency in Spanish highly valued

PHYSICAL EXERTION

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

WORKING CONDITIONS

Work is performed in a standard library environment, requiring standing for extended periods of time. Work may also be performed in a standard office environment, requiring sitting for extended periods of time. Must be able to perform occasional lifting (up to 25 lbs.). This job requires visual and physical capabilities to work on computers and associated equipment for extended periods of time.

Encounters with hazardous conditions (including electrical currents, heavy equipment, fumes, bodily fluids, extreme temperatures, threatening behaviors, inadequate lighting, restricted movement, or intense noise) is:

Limited (less than 1% of Time)

Seldom (10%-25% of Time)

Frequent (greater than 50% of Time)

Infrequent (1-10% of Time)

Moderate (26%-50% of Time)

HOURLY PAY RANGE

$22.31 - $33.47/Hourly Rate

This is a part-time position with hours ranging from 20-28 hours a week.

APPLICATION DEADLINE

October 20th, 2026