Library Assistant – Part-Time Patron Services Livingston Public Library

Bergen County Cooperative Library System; Livingston (NJ); On-site; USD 19,000 - 27,000; Part time

Job summary

The Livingston Library is seeking a part-time Library Assistant for our Patron Services department. The role focuses on delivering excellent customer service to a diverse community, with duties spanning inquiries, circulation, program registration, and readers’ advisory.

A high school diploma and basic library experience are preferred. The position requires 19 hours per week, including evening shifts on Wednesdays and one weekend per month, with pro-rated leave and a background check.

Qualifications

• Excellent customer service and communication with the public.
• Strong computer skills and basic trouble-shooting ability.
• Willingness to assist with a variety of clerical tasks and library operations.

Responsibilities

• Assist patrons with inquiries, account checks, program registration, readers’ advisory, and directions.
• Check materials in and out, answer phones, and provide information on library services.
• Shelving and shelf reading of materials on a daily basis.
• Collaborate with team, accept input, and help colleagues as needed.
• Perform basic computer troubleshooting including copier, printing, and faxing.
• Other duties as needed.

Skills

Customer service

Communication

Computer skills

Education

High school diploma or equivalent

Job description

The Livingston Library is seeking an enthusiastic and outgoing individual to join our
team as a part-time Library Assistant in our Patron Services department. We seek an
individual who will strive to offer our diverse community of 31,000+ residents
excellent customer service while being friendly, professional, and efficient. Excellent
communication and computer skills are a must. The successful candidate must be
able to perform a wide range of clerical, paraprofessional tasks, and other support
duties.

This is a part-time position of approximately 19 hours per week including evening
(Wednesday) and daytime hours, as well as one weekend (Saturday and Sunday) per
month.

DESCRIPTION

• Possess a demonstrated commitment to excellent customer service by being attentive, approachable, kind, and helpful to everyone
• Inspire a connection to all facets of the library by introducing customers to all we do: programs, collections, resources, and much more
• Assist with inquiries regarding patron accounts, checking materials in and out, program registration, general readers’ advisory, answering phones, and provide information about library-related and directional questions
• Includes daily shelving and shelf reading of materials
• A team member who welcomes and accepts input, seeks out advice on how to handle situations, and supports team members by keeping them informed and offering help
• Assist with basic computer troubleshooting, including copier, printing, and faxing
• Performs other duties as needed

REQUIREMENTS

• Comfortable enforcing behavior guidelines in line with the Library’s policies
• Computer literacy skill set
• Ability to lift, push, pull and carry 25-40 lbs on a routine basis

A high school diploma or equivalent, along with some relevant library work and/or other work experiences are required. Past experience in a library setting is a plus.

Salary range is $16.50 per hour. Pro-rated leave included. Work schedule is approximately 19 hours a week, including evening (Wednesday) and weekend hours. Must pass a mandatory background check.

Position will remain open until it is filled.