Library Assistant - Part-Time - Angier Branch

Harnetthealth; North Carolina; On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health organization is seeking a part-time Library Assistant for the Angier Branch. The role focuses on delivering excellent customer service and supporting library operations including circulation duties and assisting patrons with various requests. Ideal candidates will possess a high school diploma, with preference given for prior experience in a library or customer service roles.

Qualifications

• No experience required; experience in a library or customer service preferred.
• Valid North Carolina driver’s license.

Responsibilities

• Perform circulation duties such as registering patrons and managing accounts.
• Assist patrons in accessing and sorting library materials.
• Generate reports and fulfill reservation holds and requests.

Skills

Customer Service

Computer Technology

Library Operations

Education

High school diploma

Job description

Library Assistant - Part-Time - Angier Branch

Join to apply for the Library Assistant - Part-Time - Angier Branch role at Cape Fear Valley Harnett Health.

Position Summary
An employee in this position demonstrates excellence in customer service skills while performing routine duties associated with library operations including circulation, reference, and general patron services. Work is performed under the supervision of the Angier Library Branch Manager. The employee works 12 hours weekly.

Duties and Responsibilities
ESSENTIAL FUNCTIONS OF THE POSITION:

• Responds to routine inquiries and refers patrons needing professional assistance to appropriate sources or online reference materials.
• Performs circulation duties such as registering patrons, checking items in/out, collecting fines, managing patron accounts, and troubleshooting minor issues.
• Sorts and shelves library materials according to established procedures.
• Locates library materials for patrons, including books, periodicals, DVDs, and audiobooks.
• Instructs patrons on accessing online and digital materials, including e-books.
• Inspects returned books for condition and notes repair needs.
• Assists patrons with office equipment like fax, copier, and computers.
• Selects substitute titles when requested materials are unavailable.
• Retrieves items from stacks manually or using pushcarts.
• Generates reports and fulfills reservation holds and requests.
• Performs cleaning, safety checks, and ensures library cleanliness and security.
• Assists in creating book displays and supports various library projects and programs.
• Helps patrons with self-checkout, coin machines, and holds.
• Performs shelf reading, identifies missing items, and addresses cataloging questions.
• Balances cash drawer daily and prepares deposits.
• Performs opening and closing duties.
• Works collaboratively to prioritize patron experience and community needs.
• Supports team duties and performs other related tasks as needed.

Minimum Qualifications

• High school diploma.
• No experience required; experience in a library or customer service preferred.
• Valid North Carolina driver’s license.

Knowledge, Skills, and Abilities

• Knowledge of computer technology and library operations.
• Excellent customer service skills.
• Ability to interpret regulations and procedures.
• Ability to operate office equipment and learn new skills.
• Ability to organize and prioritize tasks.

Physical Demands

Must perform light work exerting up to 10 pounds frequently and up to 50 pounds occasionally. Physical abilities include crouching, feeling, grasping, handling, perceiving sounds, kneeling, lifting, manual dexterity, reaching, standing, stooping, speaking, walking, and visual acuity.

Work Environment

Work is performed in a library setting, with a schedule that may include mornings, afternoons, evenings, and weekends, at various library locations.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Library Services

Industries

• Libraries, Education, Government