Library Assistant Part time

City of Kilgore; Kilgore (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

The City of Kilgore is seeking a Library Circulation Clerk to manage circulation duties at the Kilgore Public Library. The role involves providing customer service, handling library materials, and maintaining patron accounts. Ideal candidates will have two years of customer service experience and a high school diploma.

Qualifications

• Two years circulation/customer service experience.
• Must possess a valid Texas Driver's License.
• Ability to lift/carry library materials up to 125 pounds.

Responsibilities

• Staffs the circulation desk and provides customer service.
• Processes library transactions and accounts.
• Assists patrons with inquiries and materials.

Skills

Customer Service

Communication

Attention to Detail

Education

High School Diploma or equivalent

Job description

Coordinates and performs a variety of circulation duties on behalf of the Kilgore Public Library; provides customer service to the public; responds to circulation and/or other types of library inquiries; updates and maintains patron account records; assists in maintaining library facilities, equipment, and collection materials; assists with programming where needed; and performs other related duties as assigned.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Staffs the circulation desk and provides customer service to patrons in person and via telephone.
• Responds to various types of circulation and/or other general library inquiries; communicates and explains the Library's policies and procedures to the public.
• Performs a variety of circulation duties; issues library cards; prepares TexShare cards; checks items in and out; renews materials; processes hold requests.
• Monitors and notifies patrons of missing/damaged materials and/or other account issues. Collects and receipts library fees/fines; sells/recharges print and copy accounts; receives monies for Friends of the Library book sales, balances and maintains cash box and end of day receipts.
• Contacts patrons by telephone regarding the availability of requested items and/or returned mail. Inputs, updates, and maintains patron account information in the Library's computer system.
• Generates overdue notices and patron billing correspondence; places blocks on library cards as required; researches and assists in resolving patron records issues.
• Assists patrons with basic reference inquiries and/or in locating library materials as well as catalog training. Assists patrons with computers and Interlibrary Loans.
• Prepares items for shelving; places books and audiovisual items on display shelves. Empties book drop; delivers closing announcements.
• Prepares items for circulation, unpacks material shipments, maintains office supplies, and submits orders for replacements.
• Other related duties as assigned.
• Regular attendance required.

PHYSICAL DEMANDS/WORK ENVIRONMENT

Work is performed in a public library environment. Subject to sitting, standing for extended periods, walking, bending, reaching, and lifting objects up to 25 pounds. Must be able to push/pull library carts and lift/carry library materials up to 125 pounds.

• High School Diploma or equivalent; and two years circulation/customer service experience; OR an equivalent combination of education and experience. Must possess a valid Texas Driver's License.

Review and Signature: I have reviewed this job description and understand the requirements of the job as described herein. I certify that I am physically able to perform the job functions.

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Employee - Print Name Signature Date