Library Assistant II, Watertown Free Public Library (Watertown)

Massachusetts Board of Library Commissioners; Watertown (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

The Watertown Free Public Library seeks a friendly and motivated Library Assistant II to join their Access Services Department. This full-time position involves providing exceptional customer service, organizing library materials, and enforcing library policies. The ideal candidate should possess strong organizational skills and basic computer proficiency. The role requires flexibility, including evening and weekend shifts.

Benefits

Pension

Health Insurance (80% City paid premium)

Four weeks paid vacation

Sick, personal, and holidays

Flexible spending accounts

Education assistance

Qualifications

• Detail-oriented and good organizational skills.
• Ability to work with library staff and the public courteously.

Responsibilities

• Deliver exceptional customer service in a busy library.
• Interpret and enforce library policies and procedures.

Skills

Customer Service

Detail-oriented

Organizational Skills

Basic Computer Proficiency

Bilingual/Multilingual

Education

High School Diploma or GED

Job description

Library Assistant II, Watertown Free Public Library (Watertown)

The Watertown Free Public Library’s Access Services Department seeks a friendly, motivated, and dedicated individual to work in our busy library. The desired candidate must deliver exceptional customer service, attend closely to detail, possess confidence in interpreting and enforcing library policies and procedures, enjoy interacting with the general public, and be dedicated to the WFPL mission.

This is a full-time, 37 hours/week, union position. The City offers an excellent benefit package which includes pension, deferred compensation, health insurance 80% City paid premium, four weeks paid vacation, sick, personal, and holidays; flexible spending accounts, education assistance, and more. Schedule requires a minimum of one evening per week and one Saturday shift in a regular rotation.

Qualifications

High School Diploma or GED, detail-oriented and good organizational skills, ability to work with library staff and the general public in a courteous and tactful manner, have basic computer proficiency, and have the interest and ability to develop more technology skills. Light physical effort required. Must occasionally lift/move materials weighing up to 30 pounds. Those who are bilingual/multilingual or from an immigrant background are strongly encouraged to apply.

Priority is given to applications received by May 27, 2025.

How to Apply

To apply, please submit cover letter and resume via email to Theresa Maturevich, Assistant Library Director at [e-mail].