LIBRARY ASSISTANT II - Range 08 / AMEA

Municipality of Anchorage; Anchorage (AK); On-site; USD 38,000 - 46,000; Full time

Job summary

The Municipality of Anchorage is seeking a Library Clerk to assist the public with circulation, registration, and technology help at the Eagle River location. You will guide patrons on Self-Checkout, databases, and the library website, and support programs and other branches as needed.

Requirements include a high school diploma or GED and at least one year of customer service or library experience; you must be authorized to work in the United States. Background checks and E-Verify apply.

Qualifications

• High school, GED, or the equivalent and 1 year of customer service and/or library experience.
• Satisfactory background checks and ability to work in the United States.

Responsibilities

• Assist the public with circulation of materials and library card registration.
• Provide technology assistance and quick reference help using the library system and online resources.
• Support understaffed library locations and assist with library programs.
• Handle fines, deposits, and patron questions related to accounts and materials.
• Shelving, answering phones, and assisting with bus pass sales and voter registration when needed.

Skills

Customer service

Interpersonal skills

Education

High school diploma or GED

Job description

Open to the general public and any current Municipal employee.

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.

DEPARTMENT: Library
HOURS OF WORK: Tuesday-Saturday 9:15am to 6:15pm
LOCATION: 12001 Business Blvd., Suite 176, Eagle River Town Center, Eagle River, AK 99577

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Assist the public with the circulation of materials. Help meet the material needs of patrons through circulation; charging, discharging, and library card registration. Provide technology assistance, quick reference assistance by using our Integrated Library System or the Online Public Access Computers. Assist patrons with the Self-Checkout Machines, Copiers, our website, databases, and occasionally our Automated Handling System. Provide support to understaffed Library locations and completing special projects. Assist with Library programs both inside and outside the library. Resolve any questions patron may have in regard to their account such as long overdue/missing materials or accepting fines and fees by using the cash register, card reader, preparing and taking bank deposits. Train and assign tasks to volunteers.

Other duties include emptying book drops, shelving, sorting, answering phones, shipping and routing materials to other locations. This position is also expected to assist with bus pass sales, voter registration, passport applications and other revenue generating opportunities. Receive office supplies. Establish and maintain effective relations with coworkers, the public, and vendors; Treat everyone with honesty, respect, and fairness. Assist in APL's diversity and inclusiveness efforts. Ensure excellent customer service and a positive user experience while being an efficient member of the team. Other duties as assigned.

High school, GED, or the equivalent and one (1) year of customer service and/or library experience.

All applicants must possess and/or complete:

• Satisfactory background check which includes criminal, education, and employment history at time of hire.
• Satisfactory completion of a national criminal background investigation (AS 12.62.160 and AS 12.62.400) at time of hire.

Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.

If selected for hire, the applicant must be capable of bending, stooping, stretching, lifting boxes weighing up to fifty (50) pounds, pushing fully loaded book trucks, and standing for up to four (4) hours at a time.

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-Verify Program. For more information, please go to http://www.uscis.gov/ E-Verify-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, appointment in this position will be conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160) and (AS 12.62.400). Accordingly, it will be necessary for the selected candidate to provide certain identification information and be fingerprinted. Fingerprint cards must be dated within 30 days from the date requested. The processing fee of $47.00 plus the cost of being fingerprinted (variable), is the responsibility of the selected candidate and must be accomplished before beginning work. Effective October 1, 2026, the processing fee will increase to $50.00.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.

Military Service Interview Preference

Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

The MOA is an EO and AA employer and complies with Title I of the ADA.
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at [phone]