Library Assistant I, Drake Memorial Library - SUNY Brockport

Wnylrc; Village of Brockport (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading library seeks a Library Assistant I to manage interlibrary loan transactions and provide exceptional customer service. The role involves supervising student workers and ensuring efficient processing of library resources. Candidates must meet specific educational and experience qualifications. This position offers a structured work schedule, with potential for competitive advancement within the New York State system.

Qualifications

• One year of full-time clerical experience in a library setting.
• Graduated from high school or earned a high school equivalency diploma.

Responsibilities

• Process interlibrary loan and document delivery transactions.
• Provide customer service and resolve problems for library patrons.
• Supervise student workers in interlibrary loan.

Skills

Customer Service

Problem Solving

Education

High School Diploma

College Study in Library/Information Science

Job description

Library Assistant I, Drake Memorial Library - SUNY Brockport

The Library Assistant 1 will work with colleagues to process interlibrary loan and document delivery transactions using the ILLiad and Alma systems. Processing transactions may involve locating physical items in the library catalog and on shelves, scanning resources, accessing content in research databases, and shipping and receiving physical and electronic items.They will also provide excellent customer service and resolve problems for library patrons and other libraries via email, phone, and in-person interactions. The Library Assistant 1 will work with colleagues to hire, train, schedule, and supervise the student workers in interlibrary loan. They will also be responsible for uploading documents to the University’s institutional repository and adding descriptive metadata.

Work Schedule:

Monday - Friday 8:00am - 4:00pm. Hours may vary during university breaks.

Minimum Qualifications:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):
Either 1. graduated from high school or have earned a high school equivalency diploma; AND one year of full-time clerical experience in a library setting.

Or 2.thirty semester credit hoursof college study including at leastNINE semester credit hoursof college study in any combination of the following areas:

• Library/Information Science;
• Computer Applications

COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):
Candidates must have permanent appointment in a Library Assistant 1 NY State classified position, or be in a transferrable title, or be reachable for appointment on the current NY State Civil Service eligible list for Library Assistant 1 Full-Time, Brockport location.

This position’s closing date is 5/15/2025.

180 Lawrence Bell Drive | Suite 104 | Amherst, NY 14221-7888 | 716.633.0705

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