Library Assistant I Carnegie (20hr/wk)

Jackson District Library; Jackson (MS); On-site; USD 10,000 - 60,000; Full time

Job summary

Jackson District Library is seeking a Library Assistant I to provide excellent customer service and support to patrons. The ideal candidate will have a positive attitude, strong technology skills, and a commitment to serving the community. Responsibilities include assisting library patrons, performing clerical tasks, and supporting library programming. This entry-level position offers opportunities for professional growth in a supportive environment.

Benefits

Sick and vacation time

Employee Assistance Program

Voluntary insurance available

Qualifications

• 1 year of similar job experience in customer service.
• 1 year of business/office experience required.
• Basic computer knowledge essential.

Responsibilities

• Assist patrons with library use in person and virtually.
• Perform clerical services for effective library operation.
• Support programming and collection maintenance.

Skills

Customer Service

Problem Solving

Technology Skills

Education

High School Diploma or GED plus some college coursework

Job description

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Jackson District Library provided pay range

This range is provided by Jackson District Library. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.87/hr - $15.87/hr

May 28, 2025

Library Assistant I

Carnegie

You belong at JDL! Our organization is dedicated to our belonging journey and believes we should strive to create an open and safe space full of respect where everyone can bring their whole selves to work every day.

As a Library Assistant I (LAI) you will support the Manager to serve the needs of a diverse community and provide superior customer service to patrons and coworkers.

To thrive in this role, you must be flexible and radiate positivity as you work with the JDL team to promote the service-minded culture and vision of JDL.

Every day you will interact with patrons in varying ways. This will require professionalism, patience, and a solid understanding of JDL policies and procedures. A successful Library Assistant I (LAI) will have strong technology skills as well as an enthusiasm for serving the community.

In conversations with patrons and coworkers the Library Assistant I (LAI) is expected to be JDL's biggest advocate. We are seeking someone that uses customer service talents to build relationships with patrons and the community. Someone that has taken the initiative and used good time management skills to support their coworkers. Someone with problem solving aptitudes and the ability to take direction and lead with optimism.

The benefits for this position include sick, vacation, personal business, and holiday time. In addition, JDL has an excellent Employee Assistance Program as well as Assurity voluntary insurance available.

A cover letter is not required but appreciated.

One year of some college/trade work is also desired.

EOE

Job Number: 25-016

Hours/Week 20

Hourly Rate: 15.87

Closing date: 6/6/2025

Job Description

Title: LIBRARY ASSISTANT I

Reports to: Branch Manager or Department Coordinator

Status: Full or Part time /non-exempt

Nature of work

Under the direction of the Branch Manager or Department Coordinator, assists patrons in a various aspects of library use both in person and virtually, works on special departmental or branch projects as assigned and performs a variety of clerical services to assist in the efficient and effective operation of the Library.

Examples of work

Assists patrons in various aspects of library use both in person and virtually

• Checks materials in and out
• Exhibits knowledge of basic computer software and library database
• Assists patrons in and placing patron requests for library materials
• Issues library cards
• Models positive customer service attitude
  
  

Works on departmental and branch projects as assigned by management or as temporary work loads dictate

• Plans, presents, and assists with all JDL programming
• Performs clerical and support functions within the department
  
  

Performs a variety of services to assist in the efficient and effective operation of the Library

• Makes recommendations regarding collection maintenance
• Knows and follows library procedures and polices
• Keeps library materials organized, shelved, and neatly arranged
• Reads shelves and conducts inventories
• Performs specific ongoing tasks such as basic housekeeping and grounds keeping functions, mailroom duties, drop box duties, materials rotations, creating/designing displays, etc.
  
  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties.

Employment Qualifications

• High School Diploma or (GED) plus some college course work
• 1 year of similar job experience (customer service)
• 1 year business/office experience
• Basic computer knowledge
  
  

Physical Requirements

Ability to stand, sit, bend, twist, stoop, reach and grasp, walk, push, pull or lift materials or equipment weighing 15 pounds or more, manually manipulate computer keyboard, mouse and scanner etc.

Additional Requirements

Ability to read and write, type and operate standard computer software, perform basic mathematical computations, communicate effectively, work a determined schedule including evenings and weekends, take and follow direction, work well with patrons, coworkers and management, organize work successfully, maintain confidentiality, give attention to detail, maintain, a positive customer service attitude (internal and external), meet deadlines, work independently and perform, multiple tasks simultaneously.

The qualifications listed above are guidelines. Other combinations of education and experience which could provide the necessary knowledge, skills and abilities to perform the job may be considered.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Education Administration Programs

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