Library Assistant - 20 hours (Part Time)

Town of Little Elm; Little Elm (TX); On-site; USD 15,000 - 25,000; Part time

Job summary

The Town of Little Elm seeks a part-time Library Assistant to support library operations and community initiatives. The ideal candidate will assist patrons, manage library materials, and contribute to programming in a vibrant, growing community. This role requires a commitment to customer service and the library's core values.

Qualifications

• Minimum one year experience in a public-facing customer service role.
• Experience working with children and families preferred.

Responsibilities

• Assist the public with reference questions and library circulation duties.
• Plan and execute programs and outreach events.
• Perform opening and closing duties, including cash drawer management.

Skills

Customer Service

Communication

Community Engagement

Education

High school diploma or GED equivalent

Job description

JOB SUMMARY

Little Elm Public Library serves Little Elm, and the surrounding Denton County communities. Library staff support operations for the main library in Town Hall and a 24-Hour Library kiosk at Fire Station #3 in north Little Elm.

Under supervision of the Circulation Supervisor, the PT Library Assistant performs all processes involved in the circulation of library materials to include check in and out of materials and maintenance of patron records. Additionally, the PT Library Assistant (20 hours) supports programming and performs outreach to support library and town initiatives. Performs all other support functions as needed.

The PT Library Assistant will have an opportunity to work in a community that is one of the fastest growing and most exciting suburbs in the USA. The candidate must be highly motivated and strive for success by demonstrating Little Elm’s Core Values of Integrity, Customer Service, Efficiency, and Innovation.

ESSENTIAL JOB FUNCTIONS

1. Assist the public by telephone, computer, or in person with basic reference questions.
2. Operate library circulation software, and performs library circulation duties including check out, check in and entering patron information, accepting funds.
3. Work a flexible schedule, including evenings and weekends.
4. Plan and execute programs and projects as needed.
5. Support outreach and offsite events as needed.
6. Provide computer assistance and troubleshooting as needed.
7. Sort items in alphabetical and numerical order, including using the Dewey Decimal classification system
8. Pick up and re-shelve stray materials and straighten library furnishings.
9. Attend periodic support staff meetings and training opportunities.
10. Perform opening and closing duties, including turning equipment and computers on/off, counting down the cash drawer, reporting facilities issues to supervising library staff.
11. Performs other duties as assigned.

EDUCATION/TRAINING/EXPERIENCE

1. High school diploma or GED equivalent.
2. Minimum one (1) year experience working in a public-facing customer service role.
3. Experience working with children and families preferred.

LICENSES OR CERTIFICATES

1. Must be bondable.
2. Possess a valid Texas Driver’s License.

LANGUAGE SKILLS

1. Ability to read, write, and speak English fluently.
2. Ability to respond to common inquiries or complaints from customers, regulatory agencies or authorities, or members of the local business community.
3. Ability to speak other languages desirable.

OTHER SKILLS & ABILITIES

1. Ability to openly and respectfully engage with staff, patrons, supervisor and others.
2. Ability to work accurately in a changing and varied environment, and with frequent interruptions.
3. Ability to maintain patron privacy and confidentiality of patron records.
4. Ability to communicate clearly.
5. Ability to coordinate and manage multiple projects and/or assignments.
6. Ability to establish and meet deadlines.
7. Ability to build community partnerships
8. Ability to use various technologies to complete work.
9. Ability to follow library policies and procedures.
10. Ability to contribute to the culture of Servant Leadership.
11. Ability to operate under the Town’s four core values of Integrity, Customer Service, Efficiency, and Innovation.

REASONING ABILITY

1. Ability to interpret a variety of instructions furnished by management in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to operate various machines and/or equipment; and reach with hands and arms. The employee frequently is required to talk and hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to (25) twenty five pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Primarily office environment with space limitations in a fast paced atmosphere.

E.O.E. The Town of Little Elm does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or military service in employment or the provision of services