Library Assistant

Maricopa County; Gilbert (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

Maricopa County is seeking a part-time Library Assistant at the Perry Library to deliver high-quality customer service and support library operations. The role involves clerical tasks, customer assistance, and guidance for library services. Successful candidates will enjoy a meaningful workplace with opportunities for growth in a supportive environment.

Benefits

Work with a greater purpose

Opportunities for growth and development

Exceptional work-life balance

Experience in a library setting

Qualifications

• Two years of customer service experience required.
• Post-secondary education may substitute for experience.
• Bilingual skills in Spanish and English are valued.

Responsibilities

• Provide routine customer service and clerical work for the library.
• Assist customers with account management and library card processes.
• Resolve customer concerns and manage library materials.

Skills

Customer Service

Bilingual (Spanish and English)

Education

High School diploma or GED

Tools

Library-related automation systems (e.g., Polaris ILS)

Job description

Posting Date

06/18/25

Application Deadline

06/21/25

Pay Range

$18.00 hourly

This position is part-time at 19.50 hours per week and is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Library District

About the Position

If you enjoy sharing knowledge and providing excellent customer service, consider joining us to become a member of our dynamic team dedicated to serving a growing community!

As a part-time Library Assistant for our Perry Library, you will provide routine customer service, service routing, and clerical work for our library. Your role will be essential in guiding our customers to explore and use library services.

About Us

Do you want to champion the freedom to read and access information?

At the Maricopa County Library District, we are continuously working to support the changing needs of our diverse and connected community for all of Maricopa County. Our mission is to provide access to technology, digital services, and information to improve our residents' quality of life.

Choose a job with a purpose. Choose the Maricopa County Library District.

Proud to Offer

• Work with a greater purpose

• Opportunities for growth and development within Maricopa County

• Exceptional work-life balance

• Ability to gain experience in a library setting

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Two years of customer service experience

• High School diploma or GED

• Post-secondary education may substitute for the experience requirement on a year-for-year basis

We Also Value

• Experience with library-related automation systems, such as Polaris ILS

• Experience with information retrieval from library-related databases

• Experience working or volunteering in a public library

• Experience assisting customers with online account payments and account management

• Bilingual skills in Spanish and English

Job Contributions

• Issues, verifies, and renews library cards to customers

• Informs customers of their account status and answers basic reference questions and directional questions from customers

• Resolves customer concerns by phone, in person, or by e-mail/online. Refers customer concerns to the appropriate staff member or supervisor as necessary

• Initiates search for materials claimed "returned"

• Processes library materials for shelving and routing

• Performs opening or closing duties as assigned

• Assists with the maintenance and display of the collection

• Assists customers with the use of a self-service payment kiosk

Working Conditions

• Library environment located on the grounds of the Chandler Unified School District's Perry High School

• Requires evening and weekend availability and the ability to cover shifts at nearby library branches

• Ability to lift up to 20 pounds floor-to-waist; lift up to 5 pounds waist-to-shoulder, lift 1 pound shoulder-to-overhead, carry up to 10 pounds a distance of up to 50 feet, and push/pull up to 50 pounds a distance of 100 feet

• Must complete a background check and fingerprint identification upon hire to secure and maintain an Identity Verified Print (IVP) Fingerprint Clearance Card

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!