Summary:
Under direction of the Supervising Reference Librarian, provide reference and other library services for the public on Sundays (1:00 - 4:00pm), serving as the professional librarian on duty at the Reference desk. Requires professional knowledge of and experience with librarianship theories, principles, and practices, including patron and library technologies.
ESSENTIAL FUNCTIONS:
- Staff the adult reference desk on assigned Sundays, providing reference, readers’ advisory, and technology assistance independently.
- Assist patrons with researching reference questions and identifying authoritative resources.
- Use and provide instruction on Library electronic resources, downloadable platforms, and apps.
- Assist patrons with technology troubleshooting on Library and patron devices, including Wi‑Fi connectivity, updates, downloading apps, and printing.
- Use and provide instruction on use of computers, popular software & apps, scanner, copier, projector, and other electronic equipment.
- Search library catalogs and locate materials effectively.
- Use JerseyCat to identify, submit and track material requests.
- Furnish information on Library activities, facilities, and services.
- Coordinate with circulation staff on duty and respond to building, safety and patron behavior issues according to library policies.
- Record reference statistics and report incidents and patron requests to Reference staff.
- Stay knowledgeable about Library programs and policies, current events, and community news.
- Perform related tasks as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to work at least two Sundays per month, September through June.
- Knowledge of the theories, objectives, principles and techniques of librarianship.
- Knowledge of appropriate reference resources, both local and available offsite.
- Knowledge of effective interviewing skills to best determine the patron’s actual needs.
- Ability to work independently and exercise sound judgment when other professional staff are not on site.
- Ability to work harmoniously with patrons and coworkers.
- Ability to communicate well, both orally and in writing.
- Ability to read, write, speak, understand and communicate in English sufficiently to perform the duties of the position.
- Ability to stand, walk, talk, hear, sit, climb, balance, kneel and/or crouch, move and carry up to 25 pounds and occasionally up to 50 pounds.
New Jersey Professional Librarian Certificate required.