Librarian - Children's Services

Mecklenburg County Government; Pineville (NC); On-site; USD 53,000 - 67,000; Full time

Job summary

Mecklenburg County Government is seeking a dedicated Children's Services Librarian to provide engaging programs for children ages 0-11. This role involves assisting families, caregivers, and educators, responding to information requests, and planning educational activities. The ideal candidate will have a Master's degree in Library Science, along with a passion for supporting early literacy and lifelong learning.

Qualifications

• Minimum two years of public library experience.
• NC Public Library certification required within 12 months of hire.
• Bilingual/Spanish speaking preferred.

Responsibilities

• Provide programs and resources for children ages 0-11.
• Assist customers in accessing library resources across formats.
• Plan and implement programs for lifelong learning.

Skills

Customer service

Technical skills

Collaboration

Time-management

Communication

Education

Master’s degree in Library Science

Tools

Library classification system

Online Public Access Catalog

Job description

Librarian – Children’s Services
Charlotte Mecklenburg Library – Sugar Creek

“Follow yourcalling, Find your career”

Please apply by 6/26/25
Salary Range $53,296.78- $66,620.97

This is an exempt (salaried)position. Pay rates are based on education, skill, experience level andinternal equity. Internal equity considerations include an assessment of theapplicant’s salary history and qualifications in comparison to the market rateand requirements for the job.

CharlotteMecklenburg Libraryis one of America’s leading urban public libraries,serving one of the country’s great emerging metropolitan areas in NorthCarolina. Our library system serves a community of approximately one millioncitizens in the city of Charlotte and the towns of Matthews, Pineville, MintHill, Davidson, Cornelius, and Huntersville – all located in MecklenburgCounty. Accessible and welcoming to all, our library celebrates the joy ofreading, fosters learning and growth, connects people to each other and theworld, and inspires individuals with what they can achieve. Through our 20locations, online, and through targeted outreach, we deliver exceptionallibrary services and programs with a mission to create a community of readersand empower individuals with free access to information and the universe ofideas.

Location:
4045 N.Tryon Street, Suite A, Charlotte NC 28216

Position Summary:
TheChildren’s Services Librarian provides programs, resources, and services forchildren ages 0-11 and their families, caregivers, and educators Performs professional and technicallibrary work in one or more specific areas such as Adult, Teen, Children's,Technical Services, Materials Management or regional history/genealogy. Thisposition is responsible for assisting customers in accessing the full spectrumof library resources in multiple formats - print, digital, media, programs andclasses. Other responsibilities include responding to reference,research/homework and readers' advisory requests; explaining and interpretingthe library's services, policies and procedures; developing, managing andpromoting the library's collection of materials; and assists in the planningand implementation of programs and classes that provide opportunities forlifelong learning, early literacy, educational support and workforcedevelopment.
Programming—the children’s services librarian provides developmentally appropriate programs for children ages birth to 11 years on a weekly basis, works cooperatively with the Children’s Services division on system-wide projects and initiatives, assists with planning, scheduling, and implementing branch programs and community outreach.
Leadership—the children’s services librarian assists with training library service associates and volunteers, monitors library collection and resources, and works well independently

Essential Functions:
Meet customers' informational, research and pleasure reading needs by matching requests to appropriate resources. Demonstrated passion and commitment to education, lifelong learning and solving community challenges
Determine the timeliest, authoritative and appropriate information source for each customer, based on questions asked, the information required, and the format (print, non-print) that provides the most effective delivery.
Train customers in the use of electronic reference resources, internet searches, e-books and digital downloads; provide guidance and instruction for both general and specific requests. Enables customers to operate PCs, tablets, mobile devices to access digital materials.
Troubleshoot problems or instructs customers in the use of software and hardware. Assesses the level of instruction needed to use technology.
Manage and maintain library materials in specific, assigned areas of the collection by noting community needs and customer requests, consulting reviews and bibliographies, checking lost and missing reports and recommending purchases.
Perform relevant collection management tasks to ensure that resources are available to meet the informational and recreational needs of the community.
Provide quality programming for a targeted audience; creates promotional materials and merchandises collection with displays.
Develop varied and creative programs, publications and displays to enhance library services.
Continue professional development through workshops, classes, webinars, conferences, retreats, etc. request marketing assistance.
Choose activities to enhance or develop skills needed to meet professional or learning goals.
Perform administrative duties that may include serving as manager on duty, scheduling employees, submitting maintenance and IT tickets, dealing with customer concerns, reserving meeting rooms, interpreting and enforcing library policy.
Exercise sound judgment and uses available resources to determine the action needed.
Demonstrated knowledge of the developmental stages of children, as well as broader education trends and issues related to children and their caregivers
Demonstrated ability to work within an environment that embraces change at all levels
Strong knowledge of creative storytelling and programming techniques; strong knowledge of children’s literature
Broad knowledge of library functions and activities especially as related to children’s services

MinimumQualifications:
Minimum of two years of public library experience

Education:
Master’s degree in Library science from an ALA-accredited institution

Licenses andCertifications:
NC Public Library certification required or must be obtained within 12 months of hires

Preferred Qualifications:
Experience working with children 11 years and younger
Bilingual/Spanish speaking

Knowledge,Skills and Abilities:
Knowledge of:
Library science
Reference interview process
Familiarity with the library's classification system, cataloging interface of the Online Public Access Catalog and OCLC/MARC records
Skills:
Familiarity with readers' advisory and reference resources
Excellent customer service, including strong verbal and written skills
Working with a diverse population
Assessing a customer's needs and abilities to match them with the appropriate information or materials
Excellent time-management skills with attention to detail


Abilities:
Decision- Making: Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probably consequences
Collaboration: Working effectively and cooperatively with others; establishing and maintain good working relationships
Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently
Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently
Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
Continuous Leaning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application


Computer Skills:
Advanced proficiency in various computer applications
Technological adeptness with PCs, tablets and mobile devices, internet and database searching, and email


Work Environment:
Works in an office setting with moderate noise
Fast paced work environment. Occasionally assigned as manager on duty.

Selection:
This classification has been identified as having a role in the developmentofADA compliant technologies and for which the incumbent agrees tofollowCounty policies to the best of their abilities in order to meetthese obligations.
Reasonable AccommodationsStatement:
To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential functionsatisfactorily. Reasonable accommodations may be made tohelp enablequalified individuals with disabilities to perform the essential functions.
DisclaimerStatement:
This is not intended to be an all-inclusive list of job-relatedresponsibilities, duties, skills, requirements orworking conditions.Other duties may be assigned based on business need and the supervisor’srequest.Mecklenburg County reserves the right to revise the jobdescription at any time. Designated positionsmay be required to assist inemergency and/or disaster situations.