Librarian - Adult Services

Mecklenburg County Government; Pineville (NC); On-site; USD 52,000 - 66,000; Full time

Job summary

Join Mecklenburg County Government as a Librarian for Adult Services, where you will support community engagement through library programs and resources. This role requires collaboration with various teams and a focus on serving diverse populations. If you hold a Master’s in Library Science and have a passion for community service, we invite you to apply!

Qualifications

• Minimum of two years of public library experience required.
• NC Public Library certification must be obtained within 12 months of hire.

Responsibilities

• Assist customers in accessing library resources in multiple formats.
• Plan and facilitate programs for adult and senior community members.
• Train customers in the use of electronic resources and software.

Skills

Excellent customer service

Time management

Collaboration

Education

Master’s degree in library science

Job description

Librarian – Adult Services
Davidson Library
Charlotte Mecklenburg Library

“Follow yourcalling, Find your career”

Please apply by 6/22/25
Salary Range $52,251.74 - $65,314.68

This is an exempt (salaried)position. Pay rates are based on education, skill, experience level andinternal equity. Internal equity considerations include an assessment of theapplicant’s salary history and qualifications in comparison to the market rateand requirements for the job.

CharlotteMecklenburg Libraryis one of America’s leading urban public libraries,serving one of the country’s great emerging metropolitan areas in NorthCarolina. Our library system serves a community of approximately one millioncitizens in the city of Charlotte and the towns of Matthews, Pineville, MintHill, Davidson, Cornelius, and Huntersville – all located in MecklenburgCounty. Accessible and welcoming to all, our library celebrates the joy ofreading, fosters learning and growth, connects people to each other and theworld, and inspires individuals with what they can achieve. Through our 20locations, online, and through targeted outreach, we deliver exceptionallibrary services and programs with a mission to create a community of readersand empower individuals with free access to information and the universe ofideas.

Location:
119 S. Main St.,Davidson NC 28036

Position Summary:
Performs professional and technical library work in thespecific area of Adult Services. This position is responsible for assistingcustomers of all ages in accessing the full spectrum of library resources inmultiple formats-print, digital, media, programs, and classes. This position isspecifically responsible for planning and facilitating programs and outreachfor new adult, adult, and senior adult members of the Davidson Community thatprovide opportunities for lifelong learning, community building, leadershipskills, and creativity. This position may be involved in the adult Volunteerprogram for the branch. Collaboration is central to this position: thecandidate will work closely with Children’s and Teen programming staff withinthe branch and also alongside Access Services colleagues. The ability tomultitask and work well in shared spaces is key. The Librarian will act as aManager on Duty and as a peer leader.

EssentialFunctions:
Meet customers' informational, research and pleasure reading needs by matching requests to appropriate resources.
Determine the timeliest, authoritative, and appropriate information source for each customer, based on questions asked, the information required, and the format (print, non-print) that provides the most effective delivery.
Train customers in the use of electronic reference resources, internet searches, e-books, and digital downloads; provide guidance and instruction for both general and specific requests. Enables customers to operate PCs, tablets, mobile devices to access digital materials.
Troubleshoot problems or instructs customers in the use of software and hardware. Assesses the level of instruction needed to use technology.
Manage and maintain library materials in specific, assigned areas of the collection by noting community needs and customer requests, consulting reviews and bibliographies, checking lost and missing reports and recommending purchases.
Perform relevant collection management tasks to ensure that resources are available to meet the informational and recreational needs of the community.
Provide quality programming for a targeted audience; creates promotional materials and merchandises collection with displays.
Develop varied and creative programs, publications and displays to enhance library services.
Continue professional development through workshops, classes, webinars, conferences, retreats, etc. request marketing assistance.
Choose activities to enhance or develop skills needed to meet professional or learning goals.
Perform administrative duties that may include serving as manager on duty, scheduling employees, submitting maintenance and IT tickets, dealing with customer concerns, reserving.
Exercise sound judgment and uses available resources to determine the action needed.
Increase the reach of programs and services to adults and senior adults from underrepresented and underserved groups.

MinimumQualification:
Minimum of two years of publiclibrary experience
Education:

Master’s degree in libraryscience from an ALA-accredited institution
Licenses andCertifications:


• NC Public Library certificationrequired or must be obtained within 12 months of hire
PreferredQualifications:


Experience in working with adults and senior adults


Experience with collaborating with organizations and team members


Evaluation of programs and services

Knowledge, Skills,and Abilities:
Knowledge of
Library science
Reference interview process
Familiarity with the library's classification system, cataloging interface of the Online Public Access Catalog and OCLC/MARC records

Skills:
Familiarity with readers' advisory and reference resources
Excellent customer service, including strong verbal and written skills.
Working with a diverse population
Assessing a customer's needs and abilities to match them with the appropriate information or materials.
Excellent time-management skills with attention to detail

Abilities:
Decision- Making: Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probably consequences.
Collaboration: Working effectively and cooperatively with others; establishing and maintain good working relationships
Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently.
Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
Continuous Leaning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application

Computer Skills:
Advanced proficiency in various computer applications
Technological adeptness with PCs, tablets and mobile devices, internet and database searching, and email

WorkEnvironment:
Work Environment Works in anoffice setting with moderate noise

Selection:
This classification has been identified as having a role in the developmentofADA compliant technologies and for which the incumbent agrees tofollowCounty policies to the best of their abilities in order to meetthese obligations.
ReasonableAccommodations Statement:
To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential functionsatisfactorily. Reasonable accommodations may be made tohelp enablequalified individuals with disabilities to perform the essential functions.
DisclaimerStatement:
This is not intended to be an all-inclusive list of job-relatedresponsibilities, duties, skills, requirements orworking conditions.Other duties may be assigned based on business need and the supervisor’srequest.Mecklenburg County reserves the right to revise the jobdescription at any time. Designated positionsmay be required to assist inemergency and/or disaster situations.