Liability Specialist

Dane Street; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Dane Street is seeking a Liability Specialist to manage the medical file review and scheduling process. This role involves ensuring report accuracy, coordinating with clients, and maintaining quality audits. Candidates should have strong communication skills and experience in healthcare or insurance.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

Paid Time Off

401(k) with Match

Equipment Stipends

Remote Work Support

Qualifications

• Healthcare and/or insurance business experience preferred.
• Experience with technology-based processes.

Responsibilities

• Manage medical file review and scheduling process.
• Coordinate with clients on missing information.
• Monitor and track cases to meet deadlines.

Skills

Communication

Critical Thinking

Time Management

Computer Literacy

Education

Associate's or Bachelor's Degree

Job description

Job Summary

The Liability Specialist is responsible for managing various aspects of the medical file review and scheduling process. They review completed referrals to ensure client questions are addressed appropriately and verify report accuracy, meeting client and department standards. This role requires specialized knowledge of liability IME and involves independently managing all operations of the liability IME process.

Dane Street's success relies on individual and team contributions daily. We care for our customers, colleagues, and the company. Maintaining a positive work environment that promotes client satisfaction and results is everyone's responsibility.

Major Duties & Responsibilities

1. Handling Receipt of New Cases:

• Intake new cases, review/verify information, and draft cases by entering data into Dane Street system, AccessDS.
• Coordinate with clients on missing pertinent information.
• Organize and create medical document listings as required by the client and specific handling instructions.

Assignment of Cases:

• Assign/schedule cases to physicians based on location, availability, guidelines, jurisdiction, and client requirements.
• Ensure no conflicts of interest with assigned physicians.

Oversight of Cases:

• Monitor, process, and track cases to meet deadlines.

Quality Audits:

• Review reports for completeness and adherence to client questions.
• Follow up with reviewers and clients for clarifications.
• Update clients regularly on case progress.
• Ensure reports are grammatically correct and meet QA standards.
• Format reports for approval.

Communication:

• Maintain clear communication with customers, reviewers, and operations.
• Confidently discuss IME/record reviews with physicians and clients.
• Document referral information properly.

Other duties and projects as assigned.

Qualifications

• Associate's or Bachelor's Degree preferred.
• Healthcare and/or insurance business experience preferred.
• Experience with technology-based processes.

Skills & Competencies

• Exceptional communication skills.
• Critical thinking, time management, and deadline adherence.
• Computer literacy and typing skills.

Working Conditions

• Physical activities as needed, including lifting, bending, traveling.
• Prolonged sitting and computer work.

Work from Home Requirements

• Own internet service and support.
• Uninterrupted internet connection required.

This job description is subject to change.

Benefits

Comprehensive benefits including medical, dental, vision, life insurance, disability coverage, paid time off, 401(k) with match, equipment, and stipends for remote work.

About Dane Street

A high-performance, Inc. 500 company processing over 200,000 insurance claims annually, providing customized IME and peer review programs to support claims management.