Liability Specialist

Erie Insurance; Richmond (VA); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Premier health, prescription, dental,

Vision benefits

Pension plan

401(k) with match

Paid time off

Tuition reimbursement

Life insurance and disability

Job summary

Erie Insurance is seeking an experienced Home and Auto liability claims professional for a remote, work-from-home role based in Virginia, preferably near Richmond. The job involves handling complex liability claims, coverage evaluation, injury assessment, and negotiation to resolution while guiding less experienced staff.

You will contribute to consistent claim practices, train others, and may travel for training. A background in liability coverages, negotiation, and documentation is essential.

Qualifications

• Five years of claims related experience or equivalent.
• Working knowledge of liability coverages, laws, injury evaluation.
• Travel for training may be required.

Responsibilities

• Conduct investigations, evaluate coverage and liability.
• Handle claims involving complex liability, damages or coverages.
• Negotiate with all parties within designated authority.
• Document the file and submit reports.
• Identify subrogation opportunities and take appropriate action.
• Complete required training.
• Provide support for property claims during heavy volume.
• Train and mentor others.
• Travel for training may be required.

Skills

Liability claims

Investigation

Negotiation

Mentoring

Travel willingness

Education

High school diploma or equivalent

Associate degree

Bachelor’s degree

Job description

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salary range is for thislevel and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers - and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are among the 2% of Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of services.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent judgment in handling complex Home and Auto liability claims, including coverage issues, liability evaluation, injury assessment, negotiation and resolution strategy. Provides technical guidance to less experienced staff and supports consistent claim handling practices.

• This is a remote, work from home position in Virginia, preferably in the Richmond area.

Duties and Responsibilities

• Conducts investigations, evaluate and make recommendations regarding coverage and liability.
• Handles claims involving complex liability, damages or coverages.
• Negotiates with all parties, or their representatives, within designated authority.
• Documents the file and submits reports.
• Identifies subrogation opportunities and initiates appropriate action.
• Completes required training.
• The position requires the incumbent to provide support for property claims during periods of heavy volume.
• Trains and mentors.
• Travel for training may be required.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Regular and predictable attendance is an essential job function. For certain positions at ERIE, including leadership roles, regular and predictable onsite presence may also be an essential job function based on business and operational needs.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

• Values Diversity
• Nimble Learning
• Self-Development
• Customer Focus
• Ensures Accountability
• Job-Specific Knowledge
• Decision Quality
• Information Management Skills

Qualifications

Minimum Educational and Experience Requirements

• High school diploma or equivalent and five years of claims related experience required; or
• Associate degree and three years of claims related experience required; or
• Bachelor’s degree and one year of claims related experience required.

Additional Experience

• Working knowledge of liability coverages, laws, injury evaluation, reserving, negotiation and claim documentation required.
• Travel for training may be required.

Designations and/or Licenses

• Associate in Claims (AIC), Senior Claims Law Associate (SCLA) or related designation preferred.
• Appropriate license(s) as required by applicable state(s), including the ability to secure and maintain dual or multiple licenses as business needs require.

Physical Requirements

• Lifting/Moving 0-20 lbs; Occasional (<20%)
• Driving; Occasional (<20%)
• Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)