Liability Specialist

Rippling, Inc.; Kansas City (MO); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

401(k) matching up to 4%

3 weeks PTO (120 hours)

Paid Holidays

Work/Life balance

No long hours

Job summary

DM Injury Law is seeking a Liability Specialist to support liability phases by sending letters of representation, collecting police reports, and obtaining essential documents. You will work with 3-4 pre-litigation attorneys and perform tasks to establish liability efficiently.

The role involves outbound calls, insurance communications, document drafting, and evidence gathering to support case outcomes. Join a fast-growing Midwest firm with strong teamwork and client focus.

Qualifications

• Ability to excel in a fast-paced work environment and multitask.
• Excellent grammar, punctuation, spelling, and organizational skills.
• Strong teamwork and interpersonal skills.
• Detail oriented and deadline-driven.

Responsibilities

• Perform 15-20 outbound calls daily to gather information for each case.
• Communicate with insurance companies and open multiple claims via calls and emails.
• Draft and organize letters of representation and records request letters.
• Research businesses and people to gather contact information.
• Gather needed evidence such as police reports, footage, and witness statements.
• Maintain relationships with police department representatives and manage cases for 3-4 attorneys.

Skills

Fast-paced environment

Multitasking

Attention to detail

Time management

Teamwork

Customer service

Job description

DM Injury Law is one of the fastest-growing personal injury firms in the Midwest — 70+ attorneys, 200 support staff, and offices across 10 markets including Kansas City, St. Louis, Denver, Omaha, and Oklahoma City. Founded in 2013, the firm's growth has been driven by professional, compassionate legal representation for clients after life-altering personal injury events.

Job Overview:
As a Liability Specialist, your main role is to send letters of representation, collect police reports, and obtain other documentation necessary to support the liability phase of each case. You will work closely with 3-4 pre-litigation attorneys and perform any tasks necessary for their cases to ensure liability gets established in an efficient and timely manner.

Duties & Responsibilities:

• Perform 15-20 outbound calls daily to gather necessary information and documents supportive to each case
• Communicate with insurance companies and open multiple insurance claims daily to initiate the beginning of the claim process on behalf of clients via phone calls and emails
• Draft and organize multiple case documents including letters of representation, records request letters, and request forms
• Perform research on businesses and people to gather necessary contact information
• Gather necessary supportive evidence for all cases including, but not limited to, police reports, footage, witness statements, and autopsy reports
• Maintain relationships with police department representatives to stay on top of records availability
• Manage and maintain typical case load of 3-4 pre-litigation attorneys

Knowledge and Skills:

• Ability to excel in a fast-paced work environment and multitask
• Excellent grammar, punctuation, spelling, and organizational skills
• Strong teamwork and interpersonal skills
• Detail oriented
• Diligence – honoring deadlines, keeping promises, and maintaining standards to provide phenomenal customer service to all clientele
• Outstanding time management and prioritizing tasks to meet deadlines
• Benefits package – Health, Vision & Dental Insurance
• 401(k) matching retirement plan – up to 4%
• 3 weeks (120) hours of PTO
• Paid Holidays
• Work/Life balance – doing the job you love, with great people and NO long, crazy hours!
• Stability - Become an integral member of an energetic team in a growing law firm

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER DiPasquale Moore, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.