Liability Claims Specialist

Great West Casualty Company; Knoxville (TN); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Compensation

Generous paid time off

Medical, Dental, Vision, Life Insurance

401(k) Company Match

Wellness programs and gym subsidies

Tuition reimbursement

Continuing education support

Job summary

A leading insurance company is seeking a Liability Claims Specialist for its Knoxville office. This hybrid role involves managing claims and providing excellent customer service while leveraging negotiation skills. Ideal candidates have experience in commercial or auto liability claims, possess strong decision-making abilities, and thrive in fast-paced environments. You'll enjoy a competitive compensation, generous time off, and various benefits including health insurance, retirement plans, and professional development opportunities.

Qualifications

• Experience handling commercial or auto liability bodily injury claims.
• Demonstrated success in exercising independent decision-making and problem-solving.
• Ability to work in a fast-paced environment with varying claim volume.
• Ability to work in a fast-paced environment with varying claim volume.

Responsibilities

• Manage an inventory of claim files while providing exceptional customer service.
• Strategically negotiate claims toward resolution.
• Understand medical aspects of claims management.
• Retain and direct defense counsel.

Skills

Negotiation skills

Customer service skills

Independent decision-making

Teamwork

Job description

We are hiring a Liability Claims Specialist to work in a hybrid capacity from our Knoxville, TN office with 3 days in office and 2 days remote.

Are you a confident decision-maker looking to take the next steps in your career? Do you have experience working with bodily injury or commercial auto liability claims? Join Great West Casualty Company, a stable industry leader, as a Liability Claims Specialist. This position offers the opportunity for an ideal work-life balance and exposure to the commercial side of the industry. We foster a collaborative work environment, empower you to make decisions, and give you the autonomy to settle your claims.

In this position, you will:

• Manage an inventory of claim files while providing exceptional customer service.
• Utilize your negotiation skills to strategically move claims toward resolution.
• Understand medical aspects of claims management.
• Retain and direct defense counsel.

Qualifications:

• Experience handling commercial or auto liability bodily injury claims.
• Demonstrated success in exercising independent decision‑making, problem‑solving, and negotiation competency.
• Above‑average teamwork, communication, and customer service skills.
• Ability to work in a fast‑paced environment with varying claim volume.

Your Future Starts Here: Benefits That Support Your Lifestyle

• Competitive Compensation
• Generous paid time off and paid company holiday schedule
• Medical, Dental, Vision, Life, Long‑Term Disability, Company Match 401(k), HSA, FSA
• Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
• Community volunteer opportunities
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
• Scholarships for dependents and tuition reimbursement to further your education
• Company paid continuing education and monetary awards for professional development
• Opportunities for a hybrid work schedule (three days in the office, two days remote)

Location

Knoxville, TN (we offer a robust relocation package)

Who we are

For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.

To learn more about Great West and our office locations, please visit our website www.gwccnet.com.

Great People

Great Careers

Great West Casualty Company

Great West Casualty Company is an Equal Opportunity Employer.