Liability Claims Representative

SAN-Bernardino-Count; San Bernardino (CA); Hybrid; USD 93,000 - 114,000; Full time

Benefits offered by this job

Hybrid telework schedule

9/80 schedule

Job summary

San Bernardino County is seeking a Liability Claims Representative to administer liability claims from inception to resolution. The role includes conducting office and field investigations, researching applicable laws and codes, and preparing findings with recommendations on settlement or denial of claims.

The ideal candidate will have substantial experience in complex litigated claims in the public sector, with strong leadership and interpersonal skills.

Qualifications

• Three (3) years of full-time experience adjusting tort liability claims or equivalent complex liability claims from inception through closure.
• Five (5)+ years of complex litigated claims adjusting experience in a public sector environment preferred.
• College and/or insurance education coursework is desirable.

Responsibilities

• Administer liability claims from inception to resolution.
• Conduct office and field investigations and research applicable laws, codes, and resolutions.
• Prepare reports of findings and make recommendations on settlement or denial of claims.
• Attend settlement conferences and mediations; monitor all court actions and attorney representation.

Skills

Liability claims

Investigation

Settlement negotiations

Leadership

Education

College/insurance coursework

Job description

Earn an Annual Salary Up to $103,792!

Salary negotiable commensurate with qualifications

Risk Management Department is recruiting for a Liability Claims Representative who will administer liability claims from inception to resolution. Liability Claims Representatives conduct office and field investigations and research applicable laws, codes, and resolutions to determine the extent of County liability. Liability Claims Representatives also prepare reports of findings and make recommendations on the settlement or denial of claims, attend settlement conferences and mediations, and monitor all court actions and attorney representation.

For more detailed information, refer to the Liability Claims Representative job description.

EXCELLENT BENEFITS

To review job-specific benefits, refer to: Summary ofBenefits and Memorandum of Understanding (MOU). The County also offers an alternative Modified Benefits Option(MBO) that provides a wage differential.

A hybrid telework schedule may be offered upon satisfactory work performance. Some departments may also offer a 9/80 schedule, where incumbents enjoy a nine-day biweekly schedule.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process

Prior to appointment, applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test.

Travel

Travel throughout the county may be required. Employees will be required to make provision for transportation. Mileage reimbursement may be available. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.

Sponsorship

San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Experience

Three (3) years of full-time experience adjusting tort liability claims or equivalent complex liability claims experience from inception through closure.

The ideal candidate will have five (5) or more years of complex litigated claims adjusting experience (i.e., serious bodily injury or wrongful death) at all phases of the process in a public sector environment. The ideal candidate should also possess an adequate mix of experience, education, professional insurance training; preferably in liability claims management and demonstrate strong leadership and interpersonal communication skills. College and/or insurance education coursework is also highly desirable.

Examination Procedure

There will be a competitive evaluation of qualifications based on the information provided in the Application and Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the department. Do not refer to a resume, as it will not be reviewed.

Application Procedure

Please complete and submit the online employment application and supplemental questionnaire by 5:00PM Friday, October 2, 2026.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.

Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mails with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

If you require technical assistance, please review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at [phone]. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation

If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference

Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.

Review important Applicant Information and the County Employment Process for more information.