Liability & Bodily Injury Claims Specialist

greatwestcareers; Bloomington (IN); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

PTO & Holidays

Health benefits

401k match

HSA

FSA

Paternity leave

Adoption assistance

Family planning

Pet insurance

Retail discounts

Volunteer opportunities

Wellness program

Gym subsidies

Tuition reimbursement

Continuing education

Hybrid schedule

Job summary

Great West Casualty Company in Bloomington, IN is hiring a Liability & Bodily Injury Claims Adjuster in a hybrid role (three days in the office, two days remote). You will manage an inventory of claim files, negotiate toward resolution, and understand medical aspects of claims while coordinating with defense counsel.

Relocation package offered and a supportive team that emphasizes autonomy, decision-making, and work-life balance in the commercial auto liability space.

Qualifications

• Experience handling commercial or auto liability bodily injury claims.
• Demonstrated success in independent decision-making, problem-solving, and negotiation.
• Above-average teamwork, communication, and customer service skills.

Responsibilities

• Manage an inventory of claim files while providing exceptional customer service.
• Utilize negotiation skills to move claims toward resolution.
• Understand medical aspects of claims management.
• Retain and direct defense counsel.

Skills

Claims handling

Negotiation

Customer service

Teamwork

Job description

We are hiring aLiability & Bodily Injury ClaimsAdjuster to work in a hybrid capacity from our Bloomington, IN office, with 3 days in the office and 2 days remote.

Are you a confident decision‑maker looking to take the next steps in your career? Do you have experience working with bodily injury or commercial auto liability claims? Join Great West Casualty Company, a stable industry leader, as aLiability & Bodily Injury Claims Adjuster!

This position offers the opportunity for an ideal work-life balance and exposure to the commercial side of the industry. We foster a collaborative work environment, empower you to make decisions, and give you the autonomy to settle your claims.

Location

Bloomington, IN (robust relocation package offered)

In this position, you will:

• Manage an inventory of claim files while providing exceptional customer service.
• Utilize your negotiation skills to strategically move claims toward resolution.
• Understand medical aspects of claims management.
• Retain and direct defense counsel.

Qualifications

• Experience handling commercial or auto liability bodily injury claims.
• Demonstrated success in exercising independent decision-making, problem-solving, and negotiation competency.
• Above-average teamwork, communication, and customer service skills.
• Ability to work in a fast-paced environment with varying claim volume.

Your Future Starts Here: Benefits That Support Your Lifestyle

• Competitive Compensation
• Generous paid time off and paid company holiday schedule
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k),HSA, FSA
• Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
• Community volunteer opportunities
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
• Scholarships for dependents and tuition reimbursement to further your education
• Company paid continuing education and monetary awards for professional development
• Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who We Are

At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, with more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.

We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or supporting your team, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.

To learn more about Great West and our office locations, please visit www.orgreatwest.com

Great West is an Equal Opportunity Employer