LG Territory Account Manager

Channel Partners; Framingham (MA); On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

Bi-weekly pay

Health and wellness benefits

Flexible vacation and holiday policies

401(k) with employer matching

Technology allowance

Referral bonus

Tax savings with FSAs for parking, etc

Growth opportunities

Job summary

LG is seeking a Junior Key Account Manager to grow retail dealer relationships, train store teams, and expand LG Home Appliance presence across the territory. This field-based role collaborates with dealer owners, store and district leaders, sales teams, and LG business partners to drive in-market execution and account growth.

The position requires travel up to 150 miles and regular store visits with occasional overnight or weekend assignments.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree in business, sales, marketing, communications, or related field preferred but not required.
• Ideally 2+ years of retail sales, account support, training, merchandising, or field market experience.
• Experience with home appliances or consumer electronics is a plus.
• Experience using Salesforce or another CRM is a plus.
• Proficiency with Excel and PowerPoint for reporting and presentations.

Responsibilities

• Manage and grow a network of assigned retail dealer accounts across the territory.
• Build strong relationships with dealer owners, store managers, district leaders, merchandising teams, and retail sales associates.
• Support dealer programs, promotions, new-product introductions, and local market initiatives using clear Excel and PowerPoint presentations.
• Deliver LG product training for retail associates and managers.
• Coordinate with retailer partners to strengthen LG presentation, pricing, and display execution.
• Conduct regular store visits to assess sales opportunities, brand standards, and dealer support needs.
• Develop a territory coverage plan prioritizing opportunities and timely follow-up.
• Use Salesforce and reporting tools to document activity, training, opportunities, and insights.
• Review market data to identify trends and communicate findings to leadership.

Skills

Relationship building

Communication

Presentation

Organizational skills

Independent work

Travel readiness

Education

High School Diploma or equivalent

Bachelor's degree in business, sales, marketing, or related field

Tools

Salesforce

Excel

PowerPoint

Job description

At A Glance

Are you a relationship builder who is ready to grow into a key account management career? We're looking for a motivated, field-based professional who can support retail dealer accounts, strengthen in-market execution, and help expand LG Home Appliance brand presence across an assigned territory. As a Junior Key Account Manager, you'll work closely with dealer owners, store and district leaders, sales teams, and LG business partners. You'll support account growth through store visits, product training, merchandising, program execution, sales analysis, and consistent follow-up. This role is designed for someone who can work independently, learn quickly, and build the business skills needed for future account management opportunities.

Our client, LG, is a global leader in innovation, known for products that make everyday life easier and more connected. As their Brand Ambassador, you'll represent LG in retail stores, teaching store associates and managers speaking confidently about the product line and help shoppers choose with confidence. Your mission is to make LG the brand retail teams know best and recommend first.

This is a full-time, salaried position working 40 hours a week, including driving time with occasional overnight or weekend support based on business needs. The role centers on brand representation, assisted selling and training, with regular in-market travel for store visits (up to a 150-mile radius) and special events.

Minimum Pay

USD $70,000.00/Yr.

Maximum Pay

USD $78,000.00/Yr.

What We Offer

• Bi-weekly pay
• Health and wellness benefits plans
• Flexible vacation and holiday policies
• 401(k) with employer matching
• Technology allowance
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes

What You'll Do

• Manage and grow a network of assigned retail dealer accounts across the territory, with guidance from senior account and field leadership
• Build strong, professional relationships with dealer owners, store managers, district leaders, merchandising teams, and retail sales associates
• Support dealer programs, promotions, new-product introductions, and local market initiatives using clear Excel and PowerPoint based business presentations
• Deliver informal, formal, and event-based LG product training for retail associates and managers
• Coordinate with retailer district and regional merchandising partners to strengthen LG presentation, product placement, signage, pricing, and display execution
• Conduct regular store visits to assess sales opportunities, brand standards, product availability, competitive activity, and dealer support needs
• Develop and maintain a territory coverage plan that prioritizes account opportunity, visit frequency, event support, and timely follow-up
• Use Salesforce and approved reporting tools to document account activity, training, sales opportunities, competitive insights, and next steps
• Review sales and market data to identify trends, risks, and opportunities, and communicate findings to leadership and LG business partners
• Act as a responsive business partner by resolving routine retailer needs and escalating employment, policy, pricing, or account issues through the appropriate leadership channel
• Attend and support approved out of market training, dealer events, and business meetings, including occasional overnight or weekend assignments
• Maintain current knowledge of LG Home Appliance products, programs, policies, and competitive positioning

What You'll Bring

Experience & Education

• High School Diploma or equivalent required
• College degree in business, sales, marketing, communications, or a related field preferred but not required
• Ideally 2+ years of retail sales, account support, training, merchandising, or field market experience
• Experience with home appliances, consumer electronics, independent dealers, or retail account management is a plus
• Experience using Salesforce or another CRM platform is a plus
• Experience with consumer electronics or home appliances is a plus

Skills & Attributes

• Strong relationship building, communication, and presentation skills
• Business curiosity and the ability to translate product, sales, and market information into clear account actions
• Professional judgment with the ability to influence without direct authority
• Highly organized, detail-oriented, and dependable with strong follow through
• Ability to work independently, manage a field schedule, prioritize multiple accounts, and adapt to changing business needs
• Comfort presenting to individuals and groups and engaging with dealer leadership and retail sales teams
• Working proficiency in Microsoft Excel, Word, Outlook, Teams, and PowerPoint
• Ability to learn LG systems, reporting expectations, expense processes, and field operating standards
• Growth mindset with a desire to accept coaching, expand responsibilities, and develop toward future account-management opportunities
• Ability to travel frequently within the assigned territory, with occasional overnight and airline travel as approved
• Reliable transportation, a valid driver's license, and proof of auto insurance, and the ability to drive on behalf of the company in compliance with company guidelines

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Regularly sit, stand, walk, talk and/or hear, and drive
• Continuous hand/eye coordination and fine manipulation
• Occasionally lift and carry up to 25 pounds
• Occasionally travel via flight or other modes of transportation
• Occasional overnight stays

Important Information

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.

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