LFTG Personal Shopper PT

Lowes Foods, LLC; Raleigh (NC); On-site; USD 29,000 - 42,000; Full time

Job summary

Lowes Foods, LLC is seeking a personable Personal Shopper for Lowes Foods To Go in Raleigh. You will select guests' orders efficiently, greet guests, and ensure accurate packing while upholding store standards and safety.

This role involves interacting with guests, using handheld devices, and maintaining equipment. You will contribute to our fastest-growing sales channel and gain hands-on experience across eCommerce, logistics, and customer service in a grocery setting.

Qualifications

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with the ability to communicate clearly and professionally.
• Ability to read and understand information and take direction.
• Ability to lift 25 lbs consistently; 50 lbs occasionally.
• Ability to work with computers and handheld devices.

Responsibilities

• Pick guests' orders based on guidelines.
• Interact with guests in a genuine, fun manner.
• Work efficiently when picking, staging, and carrying out orders.
• Greet guests properly and review orders.
• Safely handle, bag, and load orders.
• Record variances on guest pick list.
• Maintain appropriate records and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain LFTG station and equipment.
• Communicate service issues with support resources and store management.
• Conduct in-store program promotions.
• Periodically assist with marketing in the community.
• Provide in-store guest service (bagging, locating products, cleaning).
• Maintain a professional appearance and attitude.
• All other duties assigned by management.

Skills

Friendly personality

Strong people skills

Clear communication

Ability to read and take direction

Computer/handheld device use

Tools

Android/iOS handheld devices

Microsoft Office basics

Job description

Overview

You will join a high-energy and fast-paced team that supports Lowes Foods To Go - our online ordering program that guests call "life-changing". As a Personal Shopper, you will be responsible for masterfully and efficiently picking orders for your guests, and over time, building relationships with guests so you can understand their needs and preferences. This position will give you an opportunity to be directly involved in the company's fastest-growing sales channel and you will get hands-on experience in the areas of eCommerce, logistics, information technology, customer service, and grocery retail. You will also support creative marketing and outreach programs that help achieve eCommerce goals for your store. The ideal candidate is naturally outgoing and energetic, and is capable of having positive and genuine interactions with Lowes Foods guests.

Responsibilities

1. 1. Pick guests' orders based on operational guidelines and best practices
2. 2. Interact with guests in a genuine, fun, and interactive manner
3. 3. Work efficiently and purposefully when picking, staging, and carrying out orders
4. 4. Properly greet and review orders with guests
5. 5. Effectively and safely handle, bagging, and loading of orders
6. 6. Record any variances on guest pick list
7. 7. Maintain appropriate records applicable to position and LFTG and transmit data as scheduled
8. 8. Perform basic maintenance on hardware and software
9. 9. Maintain LFTG station including all equipment
10. 10. Communicate any service issues with support resources and store management
11. 11. Conduct in-store promotion of program
12. 12. Periodically assist and/or conduct marketing within the community
13. 13. Provide in-store guest service as needed. (bagging, help locating product, cleaning)
14. 14. Maintain a professional appearance and attitude at all times
15. 15. All other duties assigned by management

Qualifications

1. 1. Friendly, energetic, genuine, and outgoing personality
2. 2. Strong people skills with the ability to communicate clearly, professionally, and concisely
3. 3. Ability to work well with others, especially those with differing personalities and viewpoints
4. 4. Ability to lift 25 lbs. consistently and 50 lbs. occasionally
5. 5. Ability to read and understand information and take direction
6. 6. Ability to walk, bend, kneel and stand for extended periods of time
7. 7. Ability to effectively communicate with, and take direction from supervision
8. 8. Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills
9. 9. Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team
10. #LI-AB2