Lexus Certified, Senior, and Master Technicians

Lexus of Riverside; Riverside (CA); Sur place; USD 47 000 - 48 000; Temps partiel

Résumé du poste

Lexus of Riverside is seeking a Service Technician to diagnose and repair customer and dealership vehicles, completing repair orders to manufacturer standards. The role requires attention to accuracy, safety, and efficiency in a busy service environment.

The position offers a base hourly wage of 33.80–34.00 with additional flag rates from 38.00 to 48.00, plus a potential production bonus based on performance. ASE certification is encouraged and expected to be maintained.

Qualifications

• Diagnose and repair customer and dealership vehicles according to manufacturer standards.
• Complete assigned repair orders efficiently and accurately.
• Maintain ASE certification as required.

Responsabilités

• Communicate with service advisors to articulate customer concerns clearly.
• Ensure repairs and maintenance are completed on time and per customer requests.
• Follow safety policies and use protective equipment at all times.
• Keep the workshop clean and presentable and meet quality and delivery goals.

Description du poste

The Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $33.80 and $34.00 and flag rates between $38.00 and $48.00. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

Position Purpose

The Service Technician is responsible for the proper diagnosis and repair of customer and dealership vehicles and the completion of assigned repair orders in an effective and competent manner according to manufacturer standards.

Essential Duties And Responsibilities

• Communicate with service advisors and dispatch to clearly and properly articulating customer concerns needed to be addressed.
• Ensure that repairs and maintenance work are completed on time and as the customer has requested.
• Performs other duties as requested & assigned to assure smooth functioning of service department.
• Perform automotive repairs, follow multi point inspection forms and Quik video Test batteries, verify proper floor mat installation.
• Technicians are responsible for performing light custodial tasks to keep workshop clean & presentable.
• Meeting or exceeding the dealership’s goals regarding Repair Quality Index(RQI) and Delivery Quality Index (DQI)
• Properly use the special tools and equipment provided by the service department.
• Produce quality work that evidences pride of workmanship.
• Meeting or exceeding the dealerships goals for Service Technician efficiency.
• Maintain ASE certification as required
• Maintain a “Certified” status in the Lexus Commitment to Perfection Certification Program.
• Adhere to Warranty policies & procedures when perform repairs & for proper documentation.
• Ensure that customers’ vehicles are returned to them as clean as they were prior to being serviced
• Operates all tools & equipment in a safe manner.
• Must follow all company safety policies & procedures and immediately report any and all accidents to a manager or supervisor.
• Maintain current awareness of the requirements of state and federal laws dealing with automobile repair and consumer protection.
• Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.
• Safeguard customer and Dealer information per established policy.
• Complies with all safety rules and use all appropriate safety and personal protection equipment as required.
• Adhere to established dress code policy at all times.
• Other related duties as may be assigned.
• Review the technical bulletins and other publications