Level2 Lifestyle Coach - Remote

UnitedHealthcare; Chicago (IL); Remoto; USD 33.000 - 59.000; Tempo pieno

Descrizione del lavoro

UnitedHealthcare is seeking a Level2 Lifestyle Coach to provide telephonic and chat-based coaching for adults with Type 2 Diabetes, from a remote US location. You will support participants using evidence-based approaches, coordinating with dietitians and nurses to improve health outcomes.

The role emphasizes NBHWC-aligned coaching, strong communication, and the ability to work 8:00am–5:00pm CST or 11:00am–7:00pm CST, Monday–Friday, with flexibility for remote work.

Competenze

• NBC-HWC certification (or in progress) and one year coaching/behavior change experience.
• Virtual coaching experience with individuals or groups.
• HIPAA-regulated healthcare experience or familiarity.
• Proficient in MS Word, Excel, and Outlook; strong written and verbal communication.

Mansioni

• Deliver structured coaching sessions via phone and chat.
• Coordinate care with Registered Dietitians, Nurses, and Providers.
• Engage participants to set realistic, measurable health goals.
• Use motivational interviewing and behavior-change techniques.
• Document interactions and track progress with participants.

Conoscenze

NBC-HWC certification

Coaching experience

Virtual coaching

HIPAA awareness

MS Office

Communication skills

Formazione

Bachelor's degree

Strumenti

Microsoft Word

Excel

Outlook

Descrizione del lavoro

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Level2 Lifestyle Coach - Remote (2390437)

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Level2 is a digital health company focused on helping individuals manage and improve their Type 2 Diabetes through a combination of technology, personalized coaching, and clinical care.

Level2 Offers:

• Continuous Glucose Monitoring (CGM): Real-time insights into how the body responds to food, activity, stress, and sleep
• Personalized Guidance: Tailored recommendations based on CGM data to support sustainable lifestyle changes
• Virtual Care Team: A collaborative team of doctors, nurse practitioners, nurses, coaches, and registered dietitians
• Digital Tools: App-based platform for tracking progress, communicating with care teams, and receiving daily action steps
• Program Goal: Lower A1C, reduce or eliminate medications, and promote a healthier lifestyle

The Lifestyle Coach reports to the Coaching Team Lead and manages a roster of approximately 450 active participants with Type 2 Diabetes through telephonic and chat communication. This certified professional supports sustainable health and wellness behavior change through member-centric coaching, aligned with the National Board for Health & Wellness Coaching (NBHWC) scope of practice.

Lifestyle Coaches serve as the primary point of contact for members, guiding them through meaningful lifestyle changes and coordinating care with Registered Dietitians, Nurses, and Providers as needed.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver structured coaching sessions via phone, chat, and group formats
• Tailor sessions based on member tenure, Time in Range (TIR), and Stage of Change
• Apply motivational interviewing, active listening, and behavior change techniques
• Help members identify strengths, resources, and barriers
• Guide goal-setting using realistic, measurable, and meaningful health outcomes
• Conduct 15-30 minute telephonic coaching sessions using evidence-based information

*** Candidates must be available to work Monday - Friday 8:00 am - 5:00 pm CST (3 days/week) and 11:00 am-7:00 pm CST (2 days /week)***

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• National Board Certified Health and Wellness Coach (NBC-HWC) or working on attaining it
• 1+ years of Coaching/Behavior Change experience with proven results
• Experience working with groups and individuals virtually (telephonic, etc.)
• Experience working in healthcare environment regulated by HIPAA
• Proficient in Microsoft Word, Excel and Outlook
• Proven excellent written and verbal communications skills

Preferred Qualifications:

• Bachelor’s degree or higher in a related field
• Additional professional certifications in health/wellness
• Background in health and wellness

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24 - $43 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job

Wellness Coach Management

Primary Location

US-IL-Chicago

Other Locations

US-MO-Saint Louis, US-TN-Nashville, US-NE-Omaha, US-TX-Houston

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.