Level Up Project Manager (PPMI)

King County; Seattle (WA); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

County-issued laptop

Job summary

King County’s Department of Community and Human Services seeks a detail-oriented support professional for a two-year term to help advance the Level Up initiative and related programs. The role emphasizes collaboration, data gathering, and quality improvement in a hybrid work environment, with a County-provided laptop and strong emphasis on equity and ethics.

Responsibilities include drafting and reviewing materials, developing dashboards, coordinating projects, and maintaining secure,

Qualifications

• Three years of recent experience supporting complex projects or programs.
• Strong customer service skills across communications.
• Experience gathering and analyzing data, outcomes, and quality improvement recommendations.

Responsibilities

• Draft, format, proofread, and finalize correspondence, reports, and materials with attention to detail.
• Assist with briefing materials, reports, and presentations aligned with DCHS branding.
• Gather and analyze data for compliance activities, projects, and programs.

Skills

Customer service

Data analysis

Teams & SharePoint

Project coordination

Communication

Attention to detail

ERSJ awareness

Team collaboration

Tools

Microsoft Teams

SharePoint

Job description

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

This two-year Term-Limited Temporary role will assist the Department of Community and Human Service’s (DCHS) Level Up efforts. Level Up is a departmentwide initiative to strengthen how DCHS oversees public dollars.

WHO MAY APPLY:

This position is open to all qualified candidates who meet the minimum qualifications.Interviews for this selection process will take place on or around 9/30/2026.

WORK SCHEDULE/CONDITIONS:

This is a Special Duty Assignment (SDA) or Term-Limited Temporary (TLT) position anticipated to end 24 months from the start date, but subject to change dependent on operational need. This position is scheduled to work 40 hours per week, Monday - Friday, 8 am - 5 pm.This position meetsthe provisions of the Fair Labor StandardsActandis overtime eligible with supervisory pre-approval. This position is represented by Protec17.

MISSION CRITICAL POSITION STATUS:

This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and King County Guidelines for Workforce Management in an Emergency.

TELEWORKING REQUIREMENT:

DCHS works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue, Seattle, WA 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

• Draft, format, proofread, and finalize various correspondence, reports, and materials with close attention to detail.
• Assist with reviewing and developing briefing material, reports, and presentations for internal and external consumption that are consistent with DCHS branding.
• Assist with various internal and external compliance activities, projects, and programs by gathering and analyzing data, references, documents, and other materials.
• Route and/or respond to general inquiries of need for navigation assistance made by DCHS contractors through DCHS contractor-specific inboxes.
• Review training waiver requests and track completion of various contractor-required and staff-required trainings.
• Develop dashboards to monitor and report out training completion rates.
• Establish protocols for consistent file structures and document naming conventions for various records.

• Set up and manage Microsoft Teams and SharePoint sites, including other technology platforms, used by DCHS.
• Perform other duties as assigned.

• At least three years of recent experience providing support to complex projects and/or programs OR a combination of education & experience that demonstrates the ability to perform the job duties of the position.
• Strong customer service skills in all forms of communication; the ability to work positively within a team environment, maintaining professionalism, patience, and etiquette in all encounters.
• Experience and knowledge of gathering and analyzing data, outcomes, reports, and quality improvement recommendations with the ability to develop formal reports and other documentation.
• Ability to maintain a high level of security and confidentiality and handle all matters in a highly ethical manner.
• Experience using and maintaining websites and digital collaboration or content management platforms, such as Microsoft Teams and SharePoint, including developing and managing sites to ensure user-friendly access.
• Strong organizational skills and written and oral communication; effective analytical and problem-solving skills.
• Proven ability to multi-task, remain organized, and have acute attention to detail in a fast-paced environment with deadlines and changing priorities; the ability to identify and prioritize time-sensitive matters and respond with a sense of urgency, as needed.
• Demonstrated ability to work independently and as a member of a team
• An understanding of equity, racial and social justice (ERSJ) principles and practices, and commitment to apply ERSJ learnings to improve program work and contribute to an inclusive workplace culture.

Desired Experience, Qualifications, Knowledge, Skills

• Previous professional experience related to project management, contract compliance, and/or quality assurance.
• Experience with records management and King County records retention guidelines.

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.