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An established industry player is seeking an IT Technician to ensure smooth system operations and assist users with their technical needs. This role involves responding to support requests, prioritizing incidents, and providing hands-on fixes when necessary. The ideal candidate will possess strong communication skills and a passion for technology, fostering positive relationships across departments. Join a team that values its members and offers opportunities for growth and development in a supportive environment. If you're eager to learn and make a difference, this position is perfect for you.
TeamLogic IT of Niles is a customer service company that uses IT as a vehicle. We take great pride in serving our customers to the highest of standards. We also understand that if we want our customers to be taken care, we must take care of the team. We have an excellent team first culture that provides our staff with the tools needed to serve our customers.
The IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily.