Level 2 Desktop Technician

eXcell; Commerce (GA); On-site; Full time

Job summary

A leading company in IT staffing is seeking a Level 2 Desktop Technician for onsite support in Commerce, GA. The role involves troubleshooting hardware, software, and network issues, requiring flexibility and on-call responsibilities. Comprehensive benefits and a contract duration of 1 year with potential extensions are offered.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid holidays

Paid time off

Paid parental leave

Qualifications

• Minimum 2 to 5+ years related desktop experience.
• Windows 10 OS experience required.
• Excellent customer service and interpersonal skills.

Responsibilities

• Resolve hardware, software, network, and peripheral issues.
• Troubleshooting Windows 10 OS, Office 365, and mobile issues.

Skills

Customer Service

Troubleshooting

Active Directory

Windows 10 OS

Ticketing Systems

GPO - Group Policy Objects

Job description

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Level 2 Desktop Technician to join their team onsite in Commerce, GA and provide end-user support. This is a 1-year Contract with possibility of extensions. Hours will vary on the weeks this technician is on call, and the working hours will be 6:00AM to 2:30PM on weeks not on call. This role requires a lot of flexibility and includes on call responsibilities, after hours, occasional overtime and some Saturday's. This technician will be on call two weeks and off two weeks.

Duties and Responsibilities:

Resolve hardware, software, network, and peripheral issues

Troubleshooting Windows 10 OS, Office 365, MS Authentication, MS Intune, and mobile issues

Skills and Qualifications :

Minimum 2 to 5+ years of related desktop experience, both deskside and remote

Windows 10 OS experience required

Active Directory experience, managing users and computers

Excellent customer service and interpersonal skills

Experience working with a ticketing system (ServiceNow / Remedy / ConnectWise)

Proficiency in GPO - Group Policy Objects

Wage Range:
The hourly rate for this position is between $21.60 - $31.25 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

Wage Range:
The hourly rate for this position is between $21.60 - $31.25 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

About the company

eXcell is an IT staffing company based in the Seattle, Wa area. We service clients and candidates across North America. We staff permanent, temporary, contract and special project openings across all IT needs.

Notice

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