Lettings & Compliance Coordinator

ZipRecruiter; Philadelphia (Philadelphia County); On-site; USD 26,000 - 35,000; Full time

Job summary

A boutique estate agency in Kensington & Chelsea is seeking a skilled Property Office Coordinator to support their lettings team. This role requires solid experience in property administration and involves managing tenant referencing, compliance, and office operations. Candidates should be organized, detail-oriented, and confident communicators, with a strong understanding of tenancy documentation.

Benefits

Performance Bonus

Career Growth Opportunities

Exposure to Premium Properties

Central London Office

Qualifications

• Minimum 2 years’ experience in a property admin or lettings support role.
• At least 1 year in an estate agency office environment.
• Deep understanding of tenancy agreements and compliance processes.

Responsibilities

• Manage office supplies, keys, calendars, and general administration.
• Process tenant referencing and draft tenancy agreements.
• Maintain accurate records in CRM and support with tenancy reporting.

Skills

Organisational Skills

Communication

Attention to Detail

Tools

CRM Systems

MS Office

Job description

Job Description

Property Office Coordinator

Pomp Properties – Kensington & Chelsea

Pomp Properties is a boutique, high-performing estate agency in the heart of Kensington & Chelsea. We are seeking an experienced and highly organised Property Office Coordinator to support our lettings team and ensure the smooth day-to-day running of the office.

This is not a junior role — we're looking for someone with solid lettings experience and a proven track record in property administration, who can hit the ground running and confidently manage everything from referencing and compliance to drafting contracts and coordinating key operations

Key Responsibilities

Office & Team Support

• Manage office supplies, keys, calendars, and general admin.
• Be the first point of contact for landlord/tenant enquiries.
• Organise property handovers, viewings, and internal scheduling.

Lettings & Compliance

• Process tenant referencing, Right to Rent checks, and background screening.
• Draft tenancy agreements, manage renewals, and register deposits.
• Oversee compliance for all move-ins/outs and tenancy documentation.

Systems & Records

• Maintain accurate records in Alto CRM and shared filing systems.
• Support with tenancy reporting, budgeting, and operational tracking.

Requirements

• Minimum 2 years’ experience in a property admin or lettings support role (essential)
• At least 1 year in an estate agency office environment (essential)
• Deep understanding of tenancy agreements, deposit regulations, and compliance processes
• Strong organisational skills with excellent attention to detail
• Confident written and verbal communicator
• Comfortable using CRM systems (Alto ), MS Office, and digital tools

What We Offer

• Salary: £26,000–£35,000 DOE + performance bonus
• Work from our boutique Central London office
• Exposure to premium properties and high-net-worth clients
• Career growth opportunities in a thriving, close-knit team

Ready to bring your lettings admin expertise to a boutique agency that values precision and professionalism?

Apply now and help us raise the bar in Kensington & Chelsea lettings.

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