LensCrafters - Assistant Manager

EssilorLuxottica; Coralville (IA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading optical retailer seeks an Assistant Manager to support store operations and lead the team. Responsibilities include achieving sales KPIs, managing staff, and maintaining store appearance. Ideal candidates have retail management experience and strong communication skills.

Benefits

Health Care

Retirement

Paid Time Off

Employee Discounts

Qualifications

• At least 1 year of management/supervisory experience.
• Knowledge of retail operations and processes.

Responsibilities

• Achieve and improve key performance indicators (KPIs).
• Support store business plans to maximize sales and profit.
• Lead and develop the team with the Store Manager.

Skills

Communication

Problem Solving

Leadership

Math Skills

Education

High School diploma

College degree

Job description

Requisition ID: 886986

Total Rewards: Benefits/Incentive Information

At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America. Our commitment to quality and eye care has established us as an industry leader for over 30 years.

GENERAL FUNCTION

The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager. They behave as a business owner within the marketplace and LensCrafters organization, representing the brand as the premier destination for vision needs and delivering key performance metrics.

MAJOR DUTIES & RESPONSIBILITIES

1. Achieve and improve key performance indicators (KPIs):
   • Comp Sales, % Sales to Plan, Conversion & Customer Count, Comp Growth, Increased Traffic, Store Operating Profitability, Continuity of Care, Exam Growth & Retention Goals, Net Promoter Score, Yearly Objectives
2. Understand retail business dynamics to drive sales and market understanding.
3. Support store business plans to maximize sales and profit.
4. Partner with the Store Manager to lead and develop the team.
5. Provide clear, constructive, and timely feedback; collaborate on team development.
6. Execute visual directives and maintain store appearance.
7. Maintain positive relationships with doctors and other partners.
8. Ensure team compliance with all policies.
9. Perform administrative duties as required.
10. Work a flexible schedule, including nights and weekends.

BASIC QUALIFICATIONS

• High School diploma or equivalent.
• At least 1 year of management/supervisory experience with direct reports.
• Knowledge of retail operations, processes, and policies.
• Strong basic math skills.
• Familiarity with cash registers, computers, and calculators.
• Proficiency in English for communication.
• Strong communication and listening skills.
• High-level selling skills.
• Proven problem-solving ability.

PREFERRED QUALIFICATIONS

• College degree or equivalent.
• Leadership experience in retail and customer service industries.
• Knowledge of basic optics and store merchandise.
• State licensure and/or ABO Certification (if applicable).
• Brand Final Inspector Certification.
• Experience with Brand Quality, Fitting & Adjusting Program.

Pay Range: -29.61

Employee pay depends on various factors including location, experience, and qualifications. Benefits may include health care, retirement, paid time off, and employee discounts. Additional compensation may include bonuses and commissions.

Additional Information

We provide reasonable accommodations for individuals with disabilities upon request. Contact the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, or any other protected characteristic. Preference is given to Native Americans in the US in accordance with Tribal Law.