LensCrafters - Assistant Manager

LensCrafters; Broomfield (CO); On-site; USD 30,872 - 48,147; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is seeking an Assistant Manager in Broomfield, Colorado, to help lead the store in the absence of the Store Manager. The ideal candidate will manage team performance, maintain store appearance, and ensure compliance with policies all while delivering on key sales metrics and KPIs.

Candidates should possess at least one year in a supervisory role and have a high school diploma. Familiarity with retail operations and excellent communication skills are essential. A competitive pay rate of $22.41 – $34.95 per hour is offered.

Qualifications

• 1+ year management or supervisory experience with direct reports.
• Strong command of the English language for effective communication.
• Demonstrated high level of selling skills.

Responsibilities

• Delivers quality and improvement to exceed KPIs.
• Supports store business plans to maximize sales and profitability.
• Partners with store manager to lead and develop team.

Skills

Management experience

Retail operations knowledge

Strong communication skills

Basic math skills

Problem-solving skills

Education

High school graduate or equivalent

College degree or equivalent (preferred)

Tools

Computers

Cash register

Job description

General Function

The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager and behaves as a business owner within the marketplace and LensCrafters organization. The role represents LensCrafters as the premier destination for all vision needs within the community and delivers key performance metrics.

Major Duties & Responsibilities

• Delivers quality and improvement to exceed all key performance indicators (KPIs).
• Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives.
• Strong understanding of retail business translating to positive sales and business results and understanding the market and competitors.
• Supports store business plans to maximize sales and profit.
• Partners with store manager to lead and develop the team.
• Delivers clear, constructive, timely feedback and partners with Store Manager on development.
• Executes visual directives and maintains store appearance.
• Maintains a positive working relationship with doctors.
• Promotes team compliance with all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights and weekends.

Basic Qualifications

• High school graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes, and policies.
• Strong basic math skills.
• Familiarity with cash register, computers, and calculators.
• Must have a strong command of the English language for written correspondence and oral communication.
• Strong communicator and listener.
• Demonstrated high level of selling skills.
• Proven ability to problem solve.

Preferred Qualifications

• College degree or equivalent.
• Previous experience in a leadership position within retail and customer service industry.
• Knowledge of basic optics.
• Knowledge of current store merchandise.
• State licensure (if applicable) and/or ABO Certification in non‑licensed states.
• Brand Final Inspector Certification.
• Brand Quality, Fitting & Adjusting Program certification.

Pay Range: $22.41 – $34.95 per hour.

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 or email [e-mail]. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the U.S. receive preference in accordance with Tribal Law.