Lending Services Coordinator

Kinetic Advantage, LLC; Indianapolis, Northern (IN, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Kinetic Advantage is seeking an entry-level Lending Services Coordinator to support the lending workflow by monitoring the group inbox, gathering data, and following up on pending applications to keep the process moving smoothly. Acting as a bridge between the field, sales, and the Lending department, you will ensure all documents and stipulations are collected for quick decisioning.

Ideal candidates bring a positive, eager-to-learn attitude, strong communication skills, and a collaborative

Qualifications

• Proficient with Microsoft Office Suite or related software.
• Excellent interpersonal and customer service skills.
• Strong verbal and written communication skills.
• Must be detail oriented and able to multitask.
• Bilingual preferred but not required.

Responsibilities

• Process credit applications by looking up credit reports, OFAC checks, lien searches, and entity statuses using internal software.
• Gather and verify customer paperwork—such as business licenses, bank details, and insurance certificates—while securely handling sensitive information.
• Keep field teams updated on application statuses, follow up on missing information, and act as a bridge between field staff and Credit Analysts.
• Help process temporary credit bumps, update account records, organize review requests, and prepare compliance documents like adverse action notices.
• Collaborate with various team members, management, and vendors, and provide backup coverage for other administrative specialists as needed.

Skills

MS Office

Interpersonal skills

Verbal and written communication

Attention to detail

Bilingual (preferred)

Education

High School Diploma or equivalent

1+ years related experience (finance or automotive)

Familiarity with financial statements

Job description

Description

Kinetic Advantage is a dynamic independent floorplan company led by trusted industry veterans. Our core focus is helping our Independent Dealer partners and team members succeed while providing them with an exceptional and engaging user experience. We are committed to forging strong partnerships through transparent communication and simple, innovative solutions. We provide our partners and team members with the support and tools they need to grow throughout their journey.

Job Summary:

The Lending Services Coordinator is an entry level role. In this role, you will monitor the group inbox, gather necessary data, and follow up on pending applications to keep the workflow moving smoothly. Acting as a key bridge between the field, sales, and the Lending department, you will ensure all documents and stipulations are collected for quick decisioning. Ideal candidates bring a positive, eager-to-learn attitude, strong communication skills, and a collaborative spirit to support team projects and deliver a great partner experience at Kinetic Advantage.

Duties/Responsibilities:

• Process credit applications by looking up credit reports, OFAC checks, lien searches, and entity statuses using internal software
• Gather and verify customer paperwork—such as business licenses, bank details, and insurance certificates—while securely handling sensitive information
• Keep field teams updated on application statuses, follow up on missing information, and act as a helpful bridge between field staff and Credit Analysts
• Help process temporary credit bumps, update account records, organize review requests, and prepare compliance documents like adverse action notices
• Collaborate with various team members, management, and vendors, and provide backup coverage for other administrative specialists as needed

Education and Experience:

• High school diploma or equivalent required
• 1+ years related experience in either finance or the automotive industry, preferred
• Familiarity or basic understanding of financial statements, preferred

Required Skills/Abilities:

• Proficient with Microsoft Office Suite or related software
• Excellent interpersonal and customer service skills
• Strong verbal and written communication skills
• Must be detail oriented, able to work on multiple tasks concurrently, and able to prioritize tasks consistently throughout each day
• Bilingual preferred but not required

Physical Requirements:

• Ability to sit at a desk and work on a computer for prolonged periods of time
• Must be able to communicate clearly
• Ability to operate computer and office equipment, maintain paper files, and move about an office environment
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards

This job description reflects essential functions of this position but is subject to change at any time and does not restrict the tasks that may be assigned.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.