Lending Sales Specialist: Grow Loans & Customer Impact

Purpose Financial Services, inc.; Ypsilanti (MI); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Purpose Financial/Advance America. is seeking a Consumer Lending Sales Specialist to drive customer growth and deliver on branch sales goals.

The role emphasizes high-quality customer service, accurate product explanations, and active participation in marketing and collection efforts across both in-store and online channels. Responsibilities include assisting with loan servicing, maintaining customer files, and applying company policies to ensure compliant operations.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience.
• Knowledge of financial services industry and compliance considerations would be beneficial.

Responsibilities

• Assist in meeting branch performance metrics and drive customer growth.
• Present financial solutions and educate customers on terms and loan options.
• Develop and maintain relationships with customers throughout the loan process and lifecycle.
• Support marketing efforts and contribute to community outreach to generate sales.

Skills

Sales skills

Customer service

Communication

Interpersonal skills

Financial services knowledge

Education

High School Diploma or equivalent

Some college (preferred)

Job description

Purpose Financial/Advance America. is seeking a Consumer Lending Sales Specialist to drive customer growth and deliver on branch sales goals.

The role emphasizes high-quality customer service, accurate product explanations, and active participation in marketing and collection efforts across both in-store and online channels. Responsibilities include assisting with loan servicing, maintaining customer files, and applying company policies to ensure compliant operations.