Lending Operations & Customer Support Specialist

Merchants Bank; Lakeville (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, life, disability and视n

Flexible spending accounts

401(k) and ESOP retirement plans

Bonus plan

Paid time off

Tuition reimbursement

Voluntary supplemental insurance

Job summary

Merchants Bank is seeking a Lending Assistant to support the commercial and consumer loan process at on-site branch locations in Minnesota (Red Wing, Cannon Falls, Northfield, Lakeville, Hastings) and Eau Claire, WI. The role emphasizes accuracy, organization, and strong customer service as part of a collaborative team.

This position requires proficiency in Word and Excel, with banking/loan documentation experience preferred.

Qualifications

• Must be well organized, motivated, and able to initiatie and follow through on projects under deadlines.
• Excellent customer service and teamwork are required.
• Proficient in Microsoft Word and Excel; banking knowledge and loan documentation experience preferred.

Responsibilities

• Assist with the commercial and consumer loan process, including obtaining required loan information and requesting documents for closing.
• Complete documentation and track/update loan information throughout the process.
• Provide excellent customer service and contribute to a positive working environment.

Skills

Customer service

Teamwork

Organizational skills

Deadline oriented

Tools

Microsoft Word

Excel

Job description

Merchants Bank is seeking a Lending Assistant to support the commercial and consumer loan process at on-site branch locations in Minnesota (Red Wing, Cannon Falls, Northfield, Lakeville, Hastings) and Eau Claire, WI. The role emphasizes accuracy, organization, and strong customer service as part of a collaborative team.

This position requires proficiency in Word and Excel, with banking/loan documentation experience preferred.