Legislative Moderator — Lead Hearings & Public Testimony

State of Alaska; Juneau (AK); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid leave

Onsite daycare

Flexible work schedules

Job summary

The Legislative Affairs Agency in Juneau seeks a Legislative Moderator to oversee committee hearings for Range 14/15, coordinating in-person and remote testimony and operating teleconferencing and audiovisual systems.

You will respond to public inquiries, guide callers, and support staff to ensure accurate meeting placement while maintaining professional, nonpartisan service to legislators and Alaska residents.

Qualifications

• Knowledge of customer service principles and processes.
• Knowledge of basic computer programs, information retrieval systems, and office productivity tools.
• Ability to write and speak clearly, concisely, and in a well-organized manner.
• Ability to act professionally, objectively, and impartially when interacting with legislators, staff, and the public.
• Ability to communicate effectively and diplomatically across diverse personal contacts.
• Ability to maintain strict confidentiality and exercise discretion in politically sensitive environments.
• Ability to manage multiple tasks, respond to changing priorities, and exercise sound judgment in a fast-paced environment.
• Ability to learn and operate audiovisual equipment, teleconference systems, and legislative information technology.

Responsibilities

• Moderates committee hearings, coordinating in-person and remote public testimony and facilitating participation in the legislative process.
• Coordinates with Media Services regarding meeting status and assists with troubleshooting teleconference connections and audiovisual equipment during hearings.
• Answers office telephones and responds to inquiries from the public and legislative staff.
• Gathers caller information to ensure placement in the correct meeting and directs resources for public inquiries.

Skills

Customer service principles

Basic computer programs

Written and spoken communication

Diplomacy and professionalism

Confidentiality & discretion

Multitasking & prioritization

audiovisual equipment operation

Education

High school diploma or equivalent

Tools

Teleconference systems

Information retrieval systems

Job description

The Legislative Affairs Agency in Juneau seeks a Legislative Moderator to oversee committee hearings for Range 14/15, coordinating in-person and remote testimony and operating teleconferencing and audiovisual systems.

You will respond to public inquiries, guide callers, and support staff to ensure accurate meeting placement while maintaining professional, nonpartisan service to legislators and Alaska residents.