Legendary Customer Experience Associate

Poultry Science Association; Kinston (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Tractor Supply Co. is seeking a Team Member to engage customers, support selling initiatives, and perform assigned tasks while delivering a Legendary Customer Experience. This role requires flexibility for varied hours and a focus on safe handling and maintenance of store duties.

Experience is not required; a high school diploma is preferred. The position emphasizes strong communication, basic computer skills, and the ability to work as part of a fast-paced retail team across multiple tasks.

Qualifications

• Strong communication and problem-solving skills.
• Interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Ability to read, write, and count accurately.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and varied hours including nights, weekends, and overtime.
• Deliver Legendary Customer Service following GURA: Greet, Understand needs, Recommend products, Add value, Appreciate the customer.
• Operate cash register/computer and follow cash handling procedures.
• Assist customers with loading purchases and ensure a Legendary shopping experience.

Skills

Communication skills

Problem-solving

Interpersonal skills

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Tractor Supply Co. is seeking a Team Member to engage customers, support selling initiatives, and perform assigned tasks while delivering a Legendary Customer Experience. This role requires flexibility for varied hours and a focus on safe handling and maintenance of store duties.

Experience is not required; a high school diploma is preferred. The position emphasizes strong communication, basic computer skills, and the ability to work as part of a fast-paced retail team across multiple tasks.