LegalTech Solutions Consultant (North Eastern Region)

OpenText; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

OpenText is seeking a LegalTech Solutions Consultant to support North America's sales team. The role involves technical advisory, developing sales strategies, and fostering client relationships. Suitable candidates will possess legal industry experience and strong customer-facing skills to help achieve client success with OpenText’s solutions.

Qualifications

• 2+ years within legal industry.
• 1-3 years customer facing or presales in tech.
• Strong communication of technical content.

Responsibilities

• Provide technical support in pre-sales and post-sales activities.
• Develop strategies that align with customer needs.
• Conduct discovery sessions to qualify opportunities.

Skills

Customer-facing skills

SQL and NoSQL proficiency

Understanding of AI tools

Job description

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digitaltransformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT
As a LegalTechSolutions Consultant at OpenText, you will play a key role in supporting our North American Legal Tech sales team throughout the sales cycle. You’ll act as a trusted technical advisor, providing deep subject matter expertise and building compelling, value-driven proposals to help our clients succeed with OpenText’s industry-leading Legal Tech solutions.

WHAT THE ROLE OFFERS

• Partnering with Sales to provide technical support in pre-sales and post-sales activities across North America
• Developing technical strategies and sales tactics that align with customer needs and OpenText solutions
• Conducting discovery sessions to technically qualify opportunities
• Mapping business challenges to technical solutions and designing a clear roadmap to client success
• Delivering tailored product demonstrations and presentations on OpenText Legal Tech solutions
• Responding to RFPs/RFIs with precise technical detail and value articulation
• Leading Proofs of Concept to validate solutions and meet client requirements
• Supporting Account Executives in identifying and addressing technical sales challenges
• Assisting with customer onboarding, product installation, and configuration
• Driving client satisfaction and generating referenceable accounts
• Collaborating with internal teams to resolve complex technical issues
• Identifying additional opportunities for Professional Services and software sales

WHAT YOU NEED TO SUCCEED

• 2+ years within legal industry
• 1-3 year customer facing orpresales within tech
• Strong customer-facing, with the ability to communicate technical content to diverse audiences
• Proficiency in databases (Oracle, SQL Server, PostgreSQL, xDB); SQL and NoSQL
• Proven ability to manage multiple complex sales opportunities simultaneously
• Deep understanding of contemporary AI tools, applications, theories, and principles is essential to ensure we leverage the most effective solutions.
• Familiarity with OpenText LegalTech products is a strong plus
• Currently live in the northeast region of US. Able to travel as needed.

WHY OPENTEXT?
At OpenText, we empower our people to innovate, collaborate, and make a real impact. Join a global leader in enterprise information management and shape the future of Legal Tech with cutting-edge tools and a supportive, high-performance culture.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [e-mail]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.