Legal Workflow Coordinator - 1st Shift (Hybrid)

RRD; Phoenix (AZ); Hybrid; USD 30,000 - 41,000; Full time

Job summary

RRD is seeking an experienced clerical administrator to support word processing projects in Phoenix, AZ. Role requires strong MS Word formatting, high typing speed, and excellent communication. Training runs six weeks onsite, with a Monday–Friday schedule.

Post-probation, the position becomes hybrid (3 days onsite, 3 days remote). Initial pay is $26.31 per hour, with benefits including medical, dental,Vision, 401(k), and PTO; prior legal doc handling is a plus.

Qualifications

• Minimum typing speed of 60 wpm with 95% accuracy
• Advanced knowledge of Microsoft Office Suite
• Experience with formatting, proofreading and editing documents in MS Word
• Ability to work in a fast-paced environment and meet deadlines
• Flexibility to work overtime as required

Responsibilities

• Serve as the primary point of contact for word processing projects (formatting, proofreading, editing, document styling)
• Coordinate, assign, and track workload within the department
• Interface with requesters to gather detailed information for assignments
• Analyze requests and route to appropriate resources
• Direct requests to local and off-site office services
• Assist with proofreading and quality control during peak periods
• Deliver projects within negotiated timeframes
• Perform other duties and special projects as assigned
• Maintain knowledge of firm-supported software packages
• Other duties as assigned

Skills

Typing 60 wpm

MS Word formatting

Strong communication

Fast-paced environment

Education

High school diploma

Bachelor's degree or 2+ years legal experience preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Visio

Job description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Must be able to commute to Phoenix, AZ

Must have strong clerical administrative experience formatting in MS Word

Schedule: Monday - Friday, 6:00am - 2:30pm

Pay: $26.31

Training: Monday - Friday, 9AM - 5PM (6 weeks onsite)

Hybrid after completing the 90-day probation (3 days onsite 3 days remote)

Responsibilities

• Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
• Coordinate, assign, distribute, prioritize, track and expedite workload to the department
• Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
• Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
• Direct requests to proper resources and coordinate with local and off-site office services
• Assist with proofreading tasks and quality control analysis during heavy volume periods
• Deliver projects within a reasonable, negotiated timeframe
• Perform other related duties and assist with special projects as assigned
• Maintain thorough knowledge of all firm-supported software packages
• Other duties as assigned

Qualifications

• Ability to work in a fast-paced environment and meet pressing deadlines
• Ability to produce quality work product
• Minimum typing speed of 60 wpm with 95% accuracy
• Excellent verbal and written communication skills
• Flexibility to work overtime as required
• High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred
• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
• Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
• Prior document processing experience in a team environment
• Knowledge of legal terminology preferred but not required
• Transcription experience a plus

Additional Information

The rate of pay for this role at the noted RRD location is $26.31 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.