Legal Support Specialist — Client & Case Coordinator

National Legal Aid & Defender Association; Mercedes (TX); On-site; USD 44,000 - 58,000; Full time

Job summary

Texas RioGrande Legal Aid (TRLA) seeks a Legal Support Specialist to support our efforts to provide free legal services across housing, immigration, public benefits, employment, consumer, and family law. This is an in-person role at the Caldwell County office in Texas.

TRLA is a large national legal aid provider known for its client-centered advocacy. The position blends legal support, client-facing responsibilities, and office operations, with opportunities to assist attorneys, paralegals, and

Responsibilities

• Assist attorneys with case-related activities, including preparing standard pleadings, legal documents, and routine correspondence as requested.
• Conduct client intakes, including eligibility, conflict checks, and substantive interviews in person, by phone, and in community settings.
• Interview clients and witnesses; conduct follow-up on assigned cases, including fact investigation and basic legal research as directed.
• Maintain accurate, complete, and timely client files, applications, and administrative records, including data entry into client databases.
• Schedule hearings, depositions, clinics, and other legal appointments; coordinate calendars and case deadlines.
• Prepare legal educational material.
• Serve process and subpoenas as assigned.
• Notarize legal documents.
• Provide general case support to attorneys by assisting with case file organization and maintenance, tracking deadlines and appointments, coordinating hearings and meetings, and facilitating communication with clients, courts, and opposing parties as directed.
• Maintain accurate records, case files, and administrative documentation in accordance with organizational policies.
• Prepare required internal reports and documentation related to case activity and office operations.
• Handle incoming and outgoing mail; ensure timely distribution and preparation of correspondence.
• Answer the organization’s general telephone line and route calls or provide assistance and support as requested.
• Maintain office files, equipment, and supply inventory; monitor routine equipment and supply needs and requisition supplies or equipment as necessary.
• Assist with overflow work to ensure smooth office operations.
• Assist with trust and petty cash accounts-related administrative tasks as assigned.
• Translate documents and provide oral interpretation between English and Spanish as needed.
• Communicate professionally with clients, attorneys, staff, courts, and community partners.
• Perform other duties as assigned by the branch or office manager to support program and office needs.
• Support the orderly operation of the office by monitoring workspace conditions, identifying maintenance or safety needs, and coordinating appropriate follow-up with the Office or Branch Manager.

Job description

Texas RioGrande Legal Aid (TRLA) seeks a Legal Support Specialist to support our efforts to provide free legal services across housing, immigration, public benefits, employment, consumer, and family law. This is an in-person role at the Caldwell County office in Texas.

TRLA is a large national legal aid provider known for its client-centered advocacy. The position blends legal support, client-facing responsibilities, and office operations, with opportunities to assist attorneys, paralegals, and