Legal Support Officer

Citigroup Inc.; New York (NY); On-site; USD 98,000 - 148,000; Full time

Job summary

Citigroup Inc. in New York seeks a Legal Support Officer to assist the Citi Litigation team across Banking, Markets, Services, and Wealth lines.

The role supports case intake, document management, discovery, and regulatory matters in North America, with cross-border collaboration for complex issues. The ideal candidate has 6–8 years of relevant experience, strong written and verbal communication, and solid knowledge of legal practices and the financial services industry.

Qualifications

• 6 - 8 years of relevant industry experience, preferably with some experience working in a corporate legal department or law firm
• Ability to manage complex documentation with organization and detail
• Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook
• Must possess excellent written and verbal communication skills as well as project management skills
• In-depth knowledge of legal customs and practices
• Knowledge and understanding of the financial services industry

Responsibilities

• Work with the Citi Litigation team and others within the Global Legal Affairs and Compliance (GLAC) organization to identify, review, process, and handle a docket of cases and regulatory matters. Assist with the administrative aspects of providing information for the inputting of new matters into our central legal management system for tracking purposes.
• Maintain detailed records, create, prepare and process legal documentation under direction of counsel.
• Responsible for legal support activities related to legal operations, litigation, discovery, billing and/or settlements.
• Work closely with team managers, other senior management and legal peers to complete tasks assigned, including to execute, review, process and track legal documentation and complete varied work requests that may be complex in nature and have tight deadlines.
• Prepare reports and conduct administrative legal work, including contributing to the collection of data for reports to regulators, third parties and internal stakeholders.
• May be required to conduct independent research, while applying institutional knowledge and staying abreast of new and changing legal issues and industry initiatives.
• Appropriately assess risk in decision making, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Legal knowledge

Communication

Project management

Attention to detail

Organizational skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

The Legal Support Officer is a non-attorney role responsible for providing legal support to the Citi Litigation team covering the Banking, Markets, Services, and Wealth lines of business. The team handles litigation for these lines of business in North America, including securities actions, antitrust actions, commercial disputes, and derivative actions in federal and state courts, in arbitrations before FINRA or the AAA, and in regulatory investigations and inquiries. The team also responds to grand jury subpoenas and non-party civil subpoenas concerning the relevant businesses.In addition to domestic matters, teammembers also work closely with colleagues in other regions around the globe, particularly with product lawyers and other legal and compliance professionals on cross-border and cross-affiliate issues that require collaboration and coordination.This role requires a pragmatic, proactive professional with strong interpersonal skills and the ability to work closely with others to provide overall support for the Citi Litigation team.

Responsibilities:

• Work with the Citi Litigation team and others within the Global Legal Affairs and Compliance (GLAC) organization to identify, review, process, and handle a docket of cases and regulatory matters. Assist with the administrative aspects of providing information for the inputting of new matters into our central legal management system for tracking purposes.
• Maintain detailed records, create, prepare and process legal documentation under direction of counsel.
• Responsible for legal support activities related to legal operations, litigation, discovery, billing and/or settlements.
• Work closely with team managers, other senior management and legal peers to complete tasks assigned, including to execute, review, process and track legal documentation and complete varied work requests that may be complex in nature and have tight deadlines.
• Prepare reports and conduct administrative legal work, including contributing to the collection of data for reports to regulators, third parties and internal stakeholders.
• May be required to conduct independent research, while applying institutional knowledge and staying abreast of new and changing legal issues and industry initiatives.
• Appropriately assess risk in decision making, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6 - 8 years of relevant industry experience, preferably with some experience working in a corporate legal department or law firm
• Ability to manage complex documentation with organization and detail
• Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook
• Must possess excellent written and verbal communication skills as well as project management skills
• In-depth knowledge of legal customs and practices
• Knowledge and understanding of the financial services industry

Education:

• Bachelors/University degree or equivalent experience.

Job Family Group:

Legal

Job Family:

Legal Professionals

Time Type:

Full time

Primary Location:

New York New York United States

Primary Location Full Time Salary Range:

$98,960.00 - $148,440.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Oct 20, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.